Southbank Dodge Chrysler LTD - Service Centre

Southbank Dodge Jeep Ram Chrysler has always taken care of me with speed, great customer service & leave me feeling satisfied. They go the extra mile to keep your business. of me with speed, great customer service & leave me feeling satisfied. They go the extra mile to keep your business. More

Awesome experience amazing staff. I would highly recommend Southbank Dodge. The staff are always helpful and professional, and always take the time to answer all my questions and conc I would highly recommend Southbank Dodge. The staff are always helpful and professional, and always take the time to answer all my questions and concerns. More

I will never get tired to say that I love to deal with Dan and Madeleine. They are great assets of Southbank dealer. I trust them. I have dealing with them for years. Dan and Madeleine. They are great assets of Southbank dealer. I trust them. I have dealing with them for years. More

It should have been a 5 star but…. Front line staff at Southbank is usually friendly and helpful, expecially Mrs Madeleine, but what happened yesterday to my wife is absolutely not ac Front line staff at Southbank is usually friendly and helpful, expecially Mrs Madeleine, but what happened yesterday to my wife is absolutely not acceptable. Our car has been left for regular service, and in the afternoon we got a message from Tyler who was recommending some extra service such as breaks service and “hub service”, on top of oil and filter for a total of 728 CAD + taxes. After a short conversation with Tyler, who very kindly and professionally explained that these services were only recommended to prolong brakes’ life and not having any safety impact, my wife refused them, confirming only oil&filter. And here comes the incredible. She received a call from Mr Rod, who firstly asked her if she was speaking spanish (!) and after “threatening” her that not having these extra services would have invalidated the extra cover we have through a third party, following another refusal from my wife, he simply hang up the phone! Wr really hope that management can take a serious action against this employee. Obviously what happened has broken the relationship of trust with Southbank, and we are seriously considering to have out car serviced somewhere else. More

I had issues with the ABS brakes on my 2018 Jeep Wrangler. After a few minutes Tyler Parker who worked meticulously at finding what the problem was and after a few visits he achieved excellence in Wrangler. After a few minutes Tyler Parker who worked meticulously at finding what the problem was and after a few visits he achieved excellence in customer service and a true appreciation for my frustrations. More

Incredible service team- honest and dependable. Brent and his service team have always provided me with excellent service. Brent and his service team have always provided me with excellent service. More

The service and attention that I received yesterday and every time that I have been there deserved the highest rating possible. My service advisor Dan was so helpful and attentive and I certainly appreciat every time that I have been there deserved the highest rating possible. My service advisor Dan was so helpful and attentive and I certainly appreciate his help and advise More

The service was great and on time . they called me with details that needed to be replaced. they called me with details that needed to be replaced. More

Service was great. People were extremely friendly and took the time to listen to any issue I had. People were extremely friendly and took the time to listen to any issue I had. More