Southbank Dodge Chrysler LTD

Pleasure to buy from SouthBank! We just bought a new Jeep Cherokee from Southbank. Moe was awesome to work with. His knowledge of the products was exceptional and he really helped us We just bought a new Jeep Cherokee from Southbank. Moe was awesome to work with. His knowledge of the products was exceptional and he really helped us get to know the car on our test drives. Moe set us up with Ernesto to finalize our deal since Moe was out of the office the evening we came in and Ernesto made the buying process straight-forward and fair. We wanted a colour that SouthBank didn't have. No problem! Ernesto and team made sure they got just what we wanted. Rami in finance gave us all our options for extended warranty, etc. and set up the 0% financing. Very easy to work with. When we picked up the car, it was ready to go, Moe transferred our license plates from the trade, gave us a final orientation of the Jeep and we were on our way. Unfortunately, we got halfway home and found that the sun roof was stuck (we found out later it needed a recalibration procedure). We called Moe and he instructed us to head back in. When we got there, Moe wasn't immediately available but we met Kyle in the parking lot and he went above and beyond to help us out and get a service technician out to correct the problem. Top marks, Kyle! Everyone was a pleasure to work with and we wouldn't hesitate to recommend Southbank to anyone! More

Not impressed I ended up purchasing my vehicle at a different dealer. There were a few things that did not give me a warm and fuzzy feeling with the whole deal, so I ended up purchasing my vehicle at a different dealer. There were a few things that did not give me a warm and fuzzy feeling with the whole deal, so instead I decided for another dealer. More

Purchase of a car Excellent service. Very professional . They took time to explain all our concerns. We will definitely recommend this dealership to our friends. Than Excellent service. Very professional . They took time to explain all our concerns. We will definitely recommend this dealership to our friends. Thank you very much. More

Excellent gracious and efficient service! Moe Kadura (sales), Rami Elzabri (finance), and Jesse Gelineau are so knowledgeable and personable; each walked us patiently through all of our option Moe Kadura (sales), Rami Elzabri (finance), and Jesse Gelineau are so knowledgeable and personable; each walked us patiently through all of our options and we ended up with the best of all possible results. We'll be driving our new vehicle with complete peace of mind. Thanks, guys! More

Satisfied Nice staff, helpful and patient. Went there to buy 2018 dodge ram with a return of the old truck. Happy with their service. Will recommend.. Nice staff, helpful and patient. Went there to buy 2018 dodge ram with a return of the old truck. Happy with their service. Will recommend.. More

A good start So after giving up on a closer dealership I went to Southbank simply because they had the top rated service rating on Dealerrating.com Turns out th So after giving up on a closer dealership I went to Southbank simply because they had the top rated service rating on Dealerrating.com Turns out that they have it for a reason. While their service people aren't as entertaining as the other place I was going, I suspect that's because they don't have to keep angry customers distracted and that's fine with me. They fixed my car in a timely fashion, gave me honest advice on some car problems, charged me a reasonable amount of money and I didn't have to keep going back to get them to do it right. Also, my shifter and steering wheel weren't filthy dirty when I picked the vehicle up. This type of service is harder to find than you would think. More

This was the best place I purchased a new vehicle Very honest and helpful. I've been to several dealers but never received the quality and honesty ive received at south Bank Dodge. I'm very satisfied Very honest and helpful. I've been to several dealers but never received the quality and honesty ive received at south Bank Dodge. I'm very satisfied and happy to purchase a new truck there. Richard More

This was the best place I purchased a new vehicle Very honest and professional dealership. Very helpful the best price i town. I've purchased many other vehicle and this dealership been the best to Very honest and professional dealership. Very helpful the best price i town. I've purchased many other vehicle and this dealership been the best to deal with with the pressure. RT More

Dishonest salesman Went in yesterday to look at SRT 392 Challengers. Agreed to a test drive with a different salesman. And then this stupid xxx clown Moe Kadura jumps in Went in yesterday to look at SRT 392 Challengers. Agreed to a test drive with a different salesman. And then this stupid xxx clown Moe Kadura jumps in with the keys and proceeds to tell me that the battery is dead and that don't allow test drives unless you buy the car. Congratulations Moe. You just sent my money to Myers for a new car there. Great way treat serious customers, you stupid idiot. Southbank = The worst dealership in town. More

Very happy with my new car I had a very specific vehicle in mind, and Southbank made it happen! The team we dealt with was very accommodating and patient with us. Thanks so mu I had a very specific vehicle in mind, and Southbank made it happen! The team we dealt with was very accommodating and patient with us. Thanks so much for all your help! More