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Southbank Dodge Chrysler LTD
Ottawa, ON
1,988 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
March 11, 2019
Excellent Service, very professional! Friendly service, quickly understood what we were shopping for. Provided us with very functional options that fit what we were looking for and our bud Friendly service, quickly understood what we were shopping for. Provided us with very functional options that fit what we were looking for and our budget. No high pressure tactics. Delivered everything that was promised and communicated very well. We would be more then happy to do business again with Mark. We will definitely recommend this dealership and Mark to friends and family! Thank you for the excellent and professional customer service! Peter and George Alexiou More
by George Alexiou
Employees Worked With
Mark Desjardins
Helpful March 11, 2019
Flawless Mark, your personalized customer service was really appreciated. Thanks for taking the time to go the extra mile for me. Your professionalism, gentlem Mark, your personalized customer service was really appreciated. Thanks for taking the time to go the extra mile for me. Your professionalism, gentleman demeanor, patience and kindness have not gone unnoticed. Thank you for making this experience a good one. I have passed along your name and I know you will continue to serve new customers with your polished service and interpersonal skills. Derrick More
by Derrick
Employees Worked With
Mark Desjardins
March 11, 2019
Exactly what I wanted! Tyler was extremely professional and helpful. Got the exact car that I was looking for down to the color! He was even willing to come in on his day of Tyler was extremely professional and helpful. Got the exact car that I was looking for down to the color! He was even willing to come in on his day off to finalize the purchase. Thanks again Tyler! More
by spiffyj
Employees Worked With
March 10, 2019
I got a great deal thanks to Paul This was my second time dealing with Paul and Southbank and bot times have been great. A few years ago I had to declare bankruptcy and Paul helped me This was my second time dealing with Paul and Southbank and bot times have been great. A few years ago I had to declare bankruptcy and Paul helped me get a new car at a decent interest rate. This time Paul was able to put me into a Dodge Journey Crossroads at 5.9%. Paul took the time to do all the work himself and didn't just dump me off on another sales person. In my opinion he went far and beyond what a business manager should do and made my experience top notch. I will definitely deal with Paul and Southbank again. More
by JamesH64
Employees Worked With
Paul Curry
March 05, 2019
Excellent Service Felt Respected and Very Welcome This was my very first new car purchase ever. Great experience and a very special thanks to Kyle McTaggart. Excellent service. Pleasure to deal with. This was my very first new car purchase ever. Great experience and a very special thanks to Kyle McTaggart. Excellent service. Pleasure to deal with. More
by Agnes Koerner
Employees Worked With
Kyle McTaggart
March 02, 2019
Friendly, upfront, no bs Southbank was the only dealer who responded with actual useful information when I submitted a quote request from the main Dodge site. The other two d Southbank was the only dealer who responded with actual useful information when I submitted a quote request from the main Dodge site. The other two dealers responded with fluff and pressure sales. In person, everyone was really friendly. As a passenger, I got to sit in the front seat for the test drive instead of the backseat, like with most other dealers we've dealt with. Kyle McTaggart was our sales consultant and he is friendly and easy-going. We didn't feel pressured to buy off the lot, but they offered us a great deal on a van that came with more features than we needed at the same price as what we had in mind, so we are happy. :) More
by Jennifer
Employees Worked With
Decio Menezes, Charbel Nakhle, Kyle McTaggart
March 01, 2019
Great experience Stan was a friendly, non-pushy salesperson. Stan seemed honest and upfront and ended up selling us a great vehicle. Would highly recommend to friends Stan was a friendly, non-pushy salesperson. Stan seemed honest and upfront and ended up selling us a great vehicle. Would highly recommend to friends and family. More
by Malcolm
Employees Worked With
March 01, 2019
Nice, No pressure. What can I say,its been around for 40+ years and its still there. It was a pleasure to buy a car with out the usually salesman pressure, then comes t What can I say,its been around for 40+ years and its still there. It was a pleasure to buy a car with out the usually salesman pressure, then comes the closer, but no closer. I found the dealership to be clean, the employees to be happy, I also found a huge selection of vehicle to choose from. All my requests where met in a timely fashion. Enclosing this is truly one of the last good ones, if you looking at least check out there web site, email them and I am sure you will start to understand from that point on. P and K. More
by Kassy
Employees Worked With
Other Employees :
Clayton Chenier, Decio Menezes, Charbel Nakhle
February 27, 2019
Purchase of new Dodge Caravan We have recently purchased our 14th vehicle from Southbank Dodge and have always received excellent service, in part due to our Salesperson of 29 year We have recently purchased our 14th vehicle from Southbank Dodge and have always received excellent service, in part due to our Salesperson of 29 years, Stan Noble. He is very friendly and has always worked hard to obtain the best deal for us. Our service experiences have also been positive and timely. More
by Fun in motion
February 27, 2019
Poor Service My vehicle is currently at southbank Dodge for a transmission repair covered under warrenty. I called last week and was told that the part was on back My vehicle is currently at southbank Dodge for a transmission repair covered under warrenty. I called last week and was told that the part was on back order with no ETA on when it will be in. I called back today and was told by someone to not call back, and just wait for a call.They have had my car for almost a month. I understand the part is on back order, but to be told not to inquire about an update and just wait is poor customer service. In this whole process I have completely lost faith in dodge. I've been told that transmissions are rarely an issue in their vehicles, but when I dropped it off for service I was told that there were 4 vehicles in for transmission problems, and the fact that we have been waiting this long on a part to come in has me convinced otherwise, which is why I am going to trade in my car and be done with Dodge. The only decent person I have dealt with there is Dustin, the service adviser. More
by Jay
Employees Worked With
Dustin Lemay
