South Oakville Chrysler Fiat

The rating is due to customer experience and the truth behind their rust proof program. I encourage a read here. The Rebel itself is a wonderful vehicle, that aside my experience at SOC was a story of how behind their rust proof program. I encourage a read here. The Rebel itself is a wonderful vehicle, that aside my experience at SOC was a story of how not to handle a customer. Here are elements I think you should consider: 1) They offer a platinum shield program through First Canadian but only give you half of it for $1600 bucks. South Oakville will submit your paperwork to first canadian and note that YOU declined the rest of the package, but after speaking with First Canadian, it should be the whole package. You will get no undercoating and please do yourself a favour and read up on the rust module. Be prepared to pay out of pocket for Krown. 2) Their customer service is horrendous. After having a deposit on a truck that didn’t arrive, I asked for one off the lot. Was told by Daryl that he was with customers, ever time I made contact. Reached out Al, Logan, Kris and Cam, to no answer. I have email proof of each statement there. After raising my concerns on the warranty program, and getting no contact back, I contacted FCA to which you will find out is independently owned. FCA can do nothing. It is only after I completed the sale and asked for the district manager did I get a call from Cam. After waiting I got Krown done myself. I explained my situation to Cam who was kind enough to let me know it was his day off (after he made contact first) and that I got a great deal on the rust proofing. I would never recommend dealing with this group ever again. I have every text message, every email and documented issues to back up my claims. 3) The state of the vehicle. Was told it had 10km on it, as did the paperwork. Got with 106km, full of crumbs and you could see the spray they used but didn’t wipe. Great detailing job for a 70,000 truck. Summary: staff who treated me terrible, only acted after I called FCA despite reaching out, the most expensive rust proof I have ever seen and still missing the underside. Never again and I will glad share my experience with anyone who asks. My brother bought from Peel, I suggest you do the same. More

not impressed , test drove a jeep on Tuesday afternoon and had questions about the vehicle , 3 calls to salesman not returned , went back on Friday morning to take it out again with my girl and when we w and had questions about the vehicle , 3 calls to salesman not returned , went back on Friday morning to take it out again with my girl and when we walked in some woman sitting by the front door looked at us like we were dirt ! definately buying a Jeep but not from here ! More

Fantastic service from Gerald the minute we came in, to the way Michael in Finance made the process super smooth 👍 appreciate the great service guys! the way Michael in Finance made the process super smooth 👍 appreciate the great service guys! More

We needed a van quickly and worked hard to find the best vehicle for us. South Oakville Chrysler had the best deal at that time and the salesman, Gerald Nembhard was great. definitely a FIVE STAR person. vehicle for us. South Oakville Chrysler had the best deal at that time and the salesman, Gerald Nembhard was great. definitely a FIVE STAR person. He checked the information for us and I contacted him several times and he answered every time, even on his day off. Gerald made our purchase easy and convenient. When we went to pick up the van, everything was ready and all of the staff were great. My husband and I were happy with everything and everyone involved in our purchase. Thank-you to everyone at South Oakville Chrysler. Pat P. More

I am so pleased to be part of the south oakville Chrysler family. I feel cared for and I actually walked away with exactly what I wanted. Everyone was transparent with me and seemed genuinely excited for me family. I feel cared for and I actually walked away with exactly what I wanted. Everyone was transparent with me and seemed genuinely excited for me and my new vehicle. I’ve been leading cars for 19 years and never have I experienced such warm friendly service. More

The whole staff was extremely friendly and helpful throughout the entire process. Very professional during these trying times. Both sales and management team were excellent. Made my experience very ea throughout the entire process. Very professional during these trying times. Both sales and management team were excellent. Made my experience very easy with all my questions/concerns answered. Highly recommended! More

Just purchased my 2nd new vehicle from South Oakville Chrysler. Staff is very helpful and welcoming, and never felt pressured into getting something I didn't want. Dealership had a great selection in the Chrysler. Staff is very helpful and welcoming, and never felt pressured into getting something I didn't want. Dealership had a great selection in their inventory, and everything was explained very well so there's no surprises. More

Excellent and professional service Brought our van in with a few major issues Ashley at the service desk was excellent. She was helpful and over the course of 2 days while our van was Brought our van in with a few major issues Ashley at the service desk was excellent. She was helpful and over the course of 2 days while our van was being repaired she kept us updated, organized a rental vehicle for the warranty work being done and was transparent about costs. No work was done without our approval. This was overall an exceptional experience and one that completely renewed our faith in Chrysler. We live in Burlington and we were looking for an alternative to Unique Chrysler in Burlington where we were cheated and treated with complete disrespect (a review for Unique Chrysler was left on this site). Thanks for valuing customer service and for your excellent work. We will definitely be coming back to Oakville to service our van. More

Good and pleasant experience I was very pleased with the level of service and no sales pressure attitude at South Oakville Chrysler. Domenic L was very helpful when it came to the I was very pleased with the level of service and no sales pressure attitude at South Oakville Chrysler. Domenic L was very helpful when it came to the negotiations of some of the extended warranty pricing - I had a price point to hot and he worked with me to hit that point. The vehicle I was purchasing had some dealer installed options that needed some minor installation corrections and Eric G made sure these were fixed well with no questions asked. Overall, very good experience from the team at South Oakville - Eric G and Domenic L. More

Great experience What a life saver after miserable arrogant disrespectful experiences in dealerships when shopping for a vehicle, namely GO AUTO-Meadowvale!!. From the What a life saver after miserable arrogant disrespectful experiences in dealerships when shopping for a vehicle, namely GO AUTO-Meadowvale!!. From the moment I entered the door at South Oakville Chrysler to shop to leaving the service department, the respect and attention to detail through this experience is nothing short of brilliant! Special mention of gratitude to Chris in service, comforting and confidence building in my choice of dealership. Mike S. More