Sherwood Park Dodge Chrysler Jeep Ltd

To make a long story short , my DEF froze , they put my truck inside on the 23 of December to warm it up . Stayed in a motel by myself over Christmas . Received no call on the 27 . Take a cab there on the truck inside on the 23 of December to warm it up . Stayed in a motel by myself over Christmas . Received no call on the 27 . Take a cab there on the 28 and find my truck covered in snow . So much for keeping it warm . Demand my truck and they said never come back . Don’t worry I won’t . Worst dealership I’ve been too More

I have bought 2 vehicles here with the standard sales approach. However now they call constantly trying to sell me another one!! My Jeep is only 2021, yet the constant phones calls. I keep blocking the n approach. However now they call constantly trying to sell me another one!! My Jeep is only 2021, yet the constant phones calls. I keep blocking the numbers, but it hasn't slowed down the calls. I recommend you don't buy there or they will hound you to death. More

Purchased a Jeep Cherokee from Sherwood Park Dodge. Katie was our sales person and she is awesome. She answered every question and is very knowledgeable. Great person to deal with and has a great pe Katie was our sales person and she is awesome. She answered every question and is very knowledgeable. Great person to deal with and has a great personality. More

I just picked up my Dodge 1500 Ram today! This is our second vehicle we have purchased through Aaron Vander Veen and we would highly recommend him. If your looking for an honest, hard working This is our second vehicle we have purchased through Aaron Vander Veen and we would highly recommend him. If your looking for an honest, hard working and very passionate combined with an amazing personality, Aaron's the guy! We can't forget to thank Mike Isaac (New Car Sales Manager) for his hard work and great sense of humor for finding my Husband the exact truck he wanted! Two great Guys to deal with! Sherwood Dodge is a very amazing place and it starts as soon as you open the front door you are greeted by a happy and positive atmosphere. More

I’ve purchased many cars over the years - Ozzy is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have any the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Ozzy to buy your next vehicle! More

10 out 10 Kyna Davies showed accountability, transparity , and customer service above and beyond ! thankyou . , and customer service above and beyond ! thankyou . More

Paid undercoat for $2200, very poor job. I have to complain and did some reviews before they redo it I have to complain and did some reviews before they redo it More

Fast and efficient service from Nizar El Ossais. Had a duscussion with Nizar the evening before, made an appointment with him and was in and out within about half an hour. Thank you Nizar. Had a duscussion with Nizar the evening before, made an appointment with him and was in and out within about half an hour. Thank you Nizar. More

I just purchased a 22 Ram sport from Sherwood dodge, Ahmed Ali was my sales guy and he was great to work with, I told him what I did and didn’t want, I’m quite picky, and the first truck he showed me wa Ahmed Ali was my sales guy and he was great to work with, I told him what I did and didn’t want, I’m quite picky, and the first truck he showed me was “the one!” He was very personable, knowledgeable and professional, I would recommend him and Sherwood dodge to anybody :) Thank you for the great experience! More

Unfortunately we cannot give this dealership anywhere near a 5 star rating. We bought a brand new Jeep Wrangler Altitude with a 3” lift, 35” tires, and a winch. We decided to test out the new unit (with near a 5 star rating. We bought a brand new Jeep Wrangler Altitude with a 3” lift, 35” tires, and a winch. We decided to test out the new unit (with 3,000kms on it) down a gravel logging road with minimal snow. We ended up getting stuck on a piece of icy road, and went to use the 4WD. The 4WD didn’t work, so we then decided to use the winch line which we tied to a tree. The winch line snapped after a few minutes of use which makes us wonder what the rating on the line was. We tried to drive out once again as we were out of options, but then the high temperature light appeared, so we shut the unit down to cool off for half an hour. Miraculously, upon starting it up again the 4WD kicked in and we were out in 30 seconds. A week later while driving in the city we noticed a clunking noise coming from under the vehicle, so we took it into Sherwood Dodge to troubleshoot the issue. We were told by the service manager very arrogantly that the rear differential and transfer case were gone as a result of abuse to the vehicle; therefore, all warranty was voided. The total bill for the fix was quoted at $10,200. We understand that if we took a city rated vehicle on a logging road that we should pay for the repairs, BUT we purchased an $85,000 vehicle that was advertised to use in the backcountry. This unit has not even seen mud; just a small amount of snow and ice. We got a second option from a mechanic, and he stated that the drive train was likely not adequate, and should have been taken into consideration prior to the vehicle leaving the dealership brand new with all the upgrades. Sherwood Jeep has not provided any assistance in regards to resolving this issue; legal advice on the matter is the next step. More