Sherwood Honda

Bought used truck. Best vehicle experience in Edmonton area Traded in one truck for another. Fantastic easy transaction. Salesmen was busy but somehow always made time to make everything happen smoothly. Would Traded in one truck for another. Fantastic easy transaction. Salesmen was busy but somehow always made time to make everything happen smoothly. Would answer text messages and follow through with every promise. Sales manager was straight forward and fair. Zero complaints and I have had the truck for 5 months. Used their service center for some warranty work and the work was completed in half the time they quoted. Shuttle was easy enough to get and picked me up again faster than anticipated. Truly a blessed transaction. Edmonton area has a horrible reputation for car sales but this place made all that go away. Thanks Todd for everything. Well done. More

play hide n seek with customers i have been a loyal customer but its a Terrible place to go to. i was refused a shuttle, they said we will finish in under an hour. after hour and a h i have been a loyal customer but its a Terrible place to go to. i was refused a shuttle, they said we will finish in under an hour. after hour and a half they said it will take one more hour. basically they ruined my day. will never go again for service there. More

Helpful friendly staff. Friendly, informed, honest, and upfront. Had a painless time purchasing a new vehicle and felt well taken care of the whole time. 10/10 would go bac Friendly, informed, honest, and upfront. Had a painless time purchasing a new vehicle and felt well taken care of the whole time. 10/10 would go back. More

Amazing experience! I highly recommend Sherwood Honda! Cindy was amazing to work with and was very knowledgeable in the product she was selling. I had been to several dif I highly recommend Sherwood Honda! Cindy was amazing to work with and was very knowledgeable in the product she was selling. I had been to several different dealerships, test-driving several different models so I was able to compare the service back-to-back with other dealerships. Sherwood Honda went above and beyond and exceeded my expectations! I would highly recommend them in the future to family and friends looking to purchase a vehicle! We also dealt with Eden, who was in charge of the finance aspect of the purchase, and she was phenomenal! I could not be happier! More

Horrible Service The service department is horrible and seem to not care about your issues and will only try to suggest bandage solutions to get out of finding the und The service department is horrible and seem to not care about your issues and will only try to suggest bandage solutions to get out of finding the underlying issue. Our new 2016 vehicle has been having issues with the battery being drained and dying after leaving the car for only 3 days max. It has had the battery replaced twice already and they insist that nothing is wrong. The advisors, specifically Carolynn and the service manager (Martin Brown) told us that we should just drive the car/go for joyrides or invest in a charger which is ridiculous because why should we have to waste more time in our already busy lives or spend more money than we have to. We told them that the car is driven for at least 30 mins one way to get to work, but their reply was it should be a longer trip which blows my mind because I am not taking a detour or leaving earlier for work, which makes me wonder if they actually know what they are talking about. I have never ever heard of having to do these ridiculous things especially on a new car and no one that I asked has either, yet only Honda insists that this is solution and won't do anything about it. Also, when we were sold this vehicle, we were promised many things such as car washes and to date they have only done this the first time we brought the vehicle in. I strongly recommend not purchasing a vehicle here or visiting this location because you will waste your time and get talked down to. More

Great Experience My family and I have bought 3 vehicles through Sherwood Honda and have had an amazing experience each time. Thank you guys, we will be customers as l My family and I have bought 3 vehicles through Sherwood Honda and have had an amazing experience each time. Thank you guys, we will be customers as long as you keep taking care of us! More

Service department staff a complete joke . My wife took our 2011 pilot in for a timing belt. I called down to the dealership to inquire about it and I was informed they did not have my vehicle My wife took our 2011 pilot in for a timing belt. I called down to the dealership to inquire about it and I was informed they did not have my vehicle and my wife must have took it to a different dealership. I decided to go down to Honda and not to my surprise I found my car parked in the same place where my wife said she left it. This was to be a all day job and now it is noon. I asked for the service manager to relay my disgust and he laughed. Not hard to see why this service department is so dysfunctional. Sherwood Honda should be embarrassed to have him represent their company. More

Happy with how they looked after me after the purchase Noticed as I was about to drive away in my 2014 4runner I bought from them that the xm Antena was missing. They had no idea. I was quoted high prices Noticed as I was about to drive away in my 2014 4runner I bought from them that the xm Antena was missing. They had no idea. I was quoted high prices to get it replaced and installed. They ordered me a new shark fin antena and shipped it to me in BC. They also covered the install! Thanks Hoang Kwon and the team ther for looking after me months after purchase. I recommend Sherwood Honda! More

Unprofessional Customer service At first, The sale person seemed to doing well but everything screwed up. Dealer continuously changing his words before picking up vehicle. When I was At first, The sale person seemed to doing well but everything screwed up. Dealer continuously changing his words before picking up vehicle. When I was picking up, they hide their faults. They broke wheel lock key and did not say anything. IF SOMEONE REALLY WANT TO BUYING VEHICLE FROM SHERWOOD HONDA, HAVE TO CHECK WHOLE VEHICLE VERY CAREFULLY BEFORE PICKING UP. More

No Hassle! Came in after visiting another Honda Dealership. This experience was so much better. Everyone I met was very helpful. It was a great experience with l Came in after visiting another Honda Dealership. This experience was so much better. Everyone I met was very helpful. It was a great experience with low pressure. More