Sherwood Honda

Disappointed, negotati g on used vehicle expecting call from manager to finalize deal Received call from sales rep over a week later telling us the vehicle was sold from manager to finalize deal Received call from sales rep over a week later telling us the vehicle was sold More

When they started as family business entire Sherwood Park community came and helped them. They were excellent. Now I see terrible attitudes. They own more dealerships now and money, ego and arrogance are ove community came and helped them. They were excellent. Now I see terrible attitudes. They own more dealerships now and money, ego and arrogance are over their head. They became the worst in service and people lost trust in them. I will take my business elsewhere. More

booked an appointment for jan 8 for service as my car steering was shaking on the speed of 80 to 100 and they said it happens sometime the snow gets stuck under the car and will check but they did not to steering was shaking on the speed of 80 to 100 and they said it happens sometime the snow gets stuck under the car and will check but they did not told me me that it is going to cost $160 for washing the car as i have all the maximum extended warranties. main concern was they should have told me how much it will cost and when i asked them they said we are sorry we should have asked you but sorry does not bring back my$160. worst experience highly not recommended for service. More

We had never owned a Honda until 6 years ago and our first purchase was made at Sherwood Honda. We recently went from 2 vehicles to one. Merv at Sherwood Honda made us an excellent deal and Aman the first purchase was made at Sherwood Honda. We recently went from 2 vehicles to one. Merv at Sherwood Honda made us an excellent deal and Aman the salesman found us the right fit. Shibani in finance made the process painless. It was great, Aman had the vehicle shined and ready to go and spent time getting us all setup. Great experience! Shoutout to everyone at Sherwood Honda for excellent service! More

Service is terrible. Booked appointments mean nothing. They get the work done when they can with no regard for anyones time. Terrible communication. No use of masks in the service department despite curre They get the work done when they can with no regard for anyones time. Terrible communication. No use of masks in the service department despite current mask mandates in effect. More

Just had my Pilot in for regular service visit and I must compliment Jon Mills, one of the Service Advisors. Mr. Mills was very helpful and more than happy to accommodate my many requests. This fellow is ama compliment Jon Mills, one of the Service Advisors. Mr. Mills was very helpful and more than happy to accommodate my many requests. This fellow is amazing and needs recognition for the wonderful job he is doing for the dealership. Well done, Jon Mills!! More

I bought a Honda CRV at Sherwood Honda in January 2021 and am very happy with my purchase and experience there 6 months later! Aman and DC were nice and knowledgeable. I would recommend them to anyone loo and am very happy with my purchase and experience there 6 months later! Aman and DC were nice and knowledgeable. I would recommend them to anyone looking for a quality vehicle and a good buying experience. More

I came with my friend who bought a vehicle from Aman. I was so happy that Aman was so helpful to my friend and he was not at all pushy and gave us the knowledge about the difference in the brand and told u was so happy that Aman was so helpful to my friend and he was not at all pushy and gave us the knowledge about the difference in the brand and told us about the Honda certified option and my friend bought from Sherwood Honda. Thank you to the sales manager Darpan for being so polite to us and explaining us all the options related to finance and lease options. Thank you Sherwood Honda team More

I spoke to Aman about selling my car without buying anything and he was so helpful to us without pushing us. Thank you Aman S anything and he was so helpful to us without pushing us. Thank you Aman S More

If you want your vehicle in working order , definitely do not bring it to Sherwood Honda . I had major servicing done through Sherwood Honda , all my services were up to date and a month after they did work, not bring it to Sherwood Honda . I had major servicing done through Sherwood Honda , all my services were up to date and a month after they did work, my engine in a newer vehicle magically seized . Not only did they deny at fault they also wouldn’t tell me how and why my engine seized . They said parts of my engine were good except one part that was seized then sold me a used engine that I believe isn’t what they promised me as when I start it there already is a weird noise and then it goes away ! My odometer is different but they said they can’t change that when clearly it’s been changed and not to the km that this used engine is “suppose to have “ I was advised that odometer isn’t change because it’s the original engine odometer but it is not and when asked no reply . The lack of communication drives me up the wall as a customer I should be answered with any question I ask about my vehicle as I trusted them to service it. In the end they really showed there true colours ! The service manager left it to the advisor to tell me details considering the seriousness of this situation I find that very unprofessional. When it was time to pick my vehicle up I was advised that I was also paying for the service loaner but that Sherwood Honda would be paying for ten days of it, little did they know enterprise emailed me the receipt that was billed to Sherwood Honda which then Sherwood Honda billed me for the whole rental at “Sherwood Honda’s “ rate . unbelievable experience and the mental distress they have caused me I refuse to ever return and hope they don’t rob other people of their hard working income with no conclusion of how this happened . If I could turn back time I would of never went to Sherwood Honda and stuck with my original dealership as clearly there was not much “discount” in the end. Disappointed in Sherwood Honda ! More