Scott Subaru

Pleasantly Satisfied Visited this dealer lot the previous year quite a few times just to look around. Was always welcomed and never pushed or interrogated as to what we we Visited this dealer lot the previous year quite a few times just to look around. Was always welcomed and never pushed or interrogated as to what we were looking for. We had owned a Subaru the previous year and new we wanted another one but we were shopping for a dealer this time. Their patience in allowing the customer come to them with questions was great. Follow through with information requests was excellent. Wasn't long before we decided to buy a 2018 Outback and were very happy with the people and the process we encountered in finalizing the purchase. All the introductions to the various dept staff were made, first service appointment scheduled and yes they had filled the gas tank! One thing that stood out was the pride that Adam expressed in explaining how the vehicle functioned and its operational features. Look forward to a long relationship with the staff at Scott Subaru. More

Feels like family My first new car purchase. I was terrified to go in by myself with no significant other, afraid I would be taken advantage of (not knowing anything ab My first new car purchase. I was terrified to go in by myself with no significant other, afraid I would be taken advantage of (not knowing anything about purchasing a new vehicle). But the moment I walked into the front doors of Scott Subaru I felt I was walking into a family home. They answered my questions, explained each step along the way and I truely felt they gave me the best deal they could offer. There was no pressure to purchase more and looked out for my best interest. Thanks Scott Subaru! More

Unsure if I wanted to get another Subaru I was hesitant about purchasing another Forester because I lived in Edmonton and I bought my old Forester in 2010. I read consumer's report and they r I was hesitant about purchasing another Forester because I lived in Edmonton and I bought my old Forester in 2010. I read consumer's report and they recommend subarea forester. Then I test drove 11 different vehicles and in the end the handling of the subaru won out. I had problems with my NA cars not lasting past 130,000 kms before major repairs. So I decided I would treat my subaru well. Every service that they suggested I had done and after 7 years I found out that I had a vehicle that needed 5k of repairs and it was only worth 5-6k in value. I was very disappointed because I had spent 10k in the past 7 years maintaining my Forester only to find out it still did not last pass 143,000 kms. I was very hesitat about buying another one. I drove a number of different suv's only to still liking the Forester. If it had not been for Ryan K. I probably would not have purchased another one. My sales consultant gave me a decent deal on the maintenence side plus I found out that every maintenance is not required. Here''s hoping this one lasts. More

Great experience Buying my new Forester was a problem free and pleasurable experience. I was greeted warmly as soon as I entered the dealership and never felt like I w Buying my new Forester was a problem free and pleasurable experience. I was greeted warmly as soon as I entered the dealership and never felt like I was just a commission walking in the door. Clayton spent a lot of time explaining all the features of the Forester, and took the time to make sure he answered all of my questions. When it came time to pick up my vehicle, (which came in ahead of schedule), it was sitting in the showroom, ready to go. They cleaned up my licence plate and installed it for me and went over the paperwork and explained warranty options. Clayton then spent more time explaining each button and function inside the vehicle so that when I drove away, I wasn't fumbling around trying to figure out where everything was. I felt that Clay and Carmen genuinely cared about making sure my experience was flawless and the whole experience truly exceeded my expectations. I would highly recommend Scott Subaru, and after driving my Forester for a few weeks, would also highly recommend it as well. More

Amazing Team, Amazing Service! Well worth heading out of the city to go to Red Deer! I had spent several weekends looking to upgrade my car where I live, in Edmonton and knew my ne Well worth heading out of the city to go to Red Deer! I had spent several weekends looking to upgrade my car where I live, in Edmonton and knew my next purchase was going to be a Subaru. Unfortunately, I had a very unpleasant experience with another dealership in Edmonton and have heard from other friends who own a Subaru not to bother with the other location, either, so I decided to look into Scott Subaru in Red Deer, despite it being over an hour and a half drive from my home. My first point of contact was via email and Clay was very quick to respond, despite it being a long weekend. I was so impressed! No pressure, just facts and great guy to speak to all throughout the process. Communication with everyone there was simple, prompt and very informative. Carmen in Finance was also great and very responsive... everyone is just SO friendly. I just told my friend that I didn't think great service like this existed in the world anymore. I left feeling so good about everything. I have always disliked and shy away from dealerships in the past since I hate feeling like I'm being sold to, or pressured into anything. I also get really turned off when salespeople like to shame you if you are considering different car makers as options. That's exactly the kind of treatment I had in City Subaru in Edmonton (after waiting in the showroom for over half an hour and not even being acknowledged or receiving help from anyone). Well, you WILL NOT have to worry about getting that type of treatment here from anyone! Thanks Clay and Carmen, you guys have been great :) A special thank you to Cesar, the very friendly driver they sent up all the way from Red Deer after hours to pick me up from downtown Edmonton after work and drive me all the way back down to the dealership to pick up my new vehicle. WOW. Thank you so much Scott Subaru and I look forward to continuing doing business with you and referring you to all my friends for many years to come! If you're considering a Subaru - or ANY car in general - save yourself the time and effort going anywhere else and be sure to make a visit here first! :) More

Great service, made it work Sales reps had great service skills, they made sure that everything was ready to go when it was time to drive off the lot, the car was clean and perfe Sales reps had great service skills, they made sure that everything was ready to go when it was time to drive off the lot, the car was clean and perfect at time of pick up More

Exxellent job, Clay and your team. The experience was straight forward, respecting my 40 some years of buying vehicles. The brand is what drew me to the dealership. Thank you, again. The experience was straight forward, respecting my 40 some years of buying vehicles. The brand is what drew me to the dealership. Thank you, again. More

Amazing Hassle Free Experience After a stressful experience with the sales team from a Subaru dealership in Calgary, I sought out Clayton from Scott’s Subaru for help. Clayton was e After a stressful experience with the sales team from a Subaru dealership in Calgary, I sought out Clayton from Scott’s Subaru for help. Clayton was extremely helpful and answered all my questions in detail, even during his days off. The whole process was done completely via emails. Within a few days with several emails back and forth, I purchased the exact vehicle I wanted for a competitive price. As I did not have a vehicle of my own, Clayton drove all the way to Chestermere and brought me to Red Deer to pick up my new vehicle. He went above and beyond my all expectations to ensure that the whole process is as pleasant and convenience for me as possible. A few of the accessories I wanted had to be ordered in, therefore, I had to bring the car back to Red Deer to get them installed. Due to my hectic work schedule, I was unable to do so. Clayton once again came through, he drove a courtesy vehicle down for me to use for work, he then took my vehicle back to Red Deer to complete the installations and brought it back to me the same day. Carmen and Kathie from the finance division were also super friendly and helpful. The whole team from Scott’s Subaru made me feel like a valued customer and never once did I feel pressured into buying anything. It was very much worth a trek to Red Deer to buy a vehicle, I highly recommend this dealership to anyone who’s looking to get their hands on a Subaru. More

Awesome Experience! I recently bought a WRX and I had an awesome experience dealing with Scott Subaru. My salesman, Clay, was very knowledgeable and helpful in my process I recently bought a WRX and I had an awesome experience dealing with Scott Subaru. My salesman, Clay, was very knowledgeable and helpful in my process. He did not pressure me on anything, just offered advice and information on everything I asked. I am super happy with my car and have nothing but good things to say about this dealership. More

Overall great experience buying a new Legacy Starting with the test drive my salesman (Fraser) showed me all the great safety features of the car and took me on a test drive that really demonstra Starting with the test drive my salesman (Fraser) showed me all the great safety features of the car and took me on a test drive that really demonstrated how the car handled i.e. braking, awd, gravel road handling. There was never any pressure to buy and they were always courteous and answered any questions I had. Once picked out my car they had to order it. The car showed up within a week and they had all my extras installed very quickly. I would recommend Fraser and the whole sales team at Scott Subaru to anyone! Thanks for everything!! More