Scarsview Chrysler Dodge Jeep - Service Centre

Had my tire fixed on my brand new ram done in 30 mins Awesome service and done quick and professionally. My brand new Ram sport had a flat and they repaired it fast at no charge. Thanks guys. Awesome service and done quick and professionally. My brand new Ram sport had a flat and they repaired it fast at no charge. Thanks guys. More

Schedule maintenance Made a same day appointment for an oil change and they took great care of me. They surprised me by washing my truck! Made me feel like a VIP. Well don Made a same day appointment for an oil change and they took great care of me. They surprised me by washing my truck! Made me feel like a VIP. Well done. More

Top service I bring all my cars there regardless of make. I have been going for years and know all the service advisors and most of the mechanics. I am a car guy I bring all my cars there regardless of make. I have been going for years and know all the service advisors and most of the mechanics. I am a car guy and "anal" about my cars. Service manager Amal is very knowledgeable and helpful. All my family and most friends go there too. More

Scarsview Service Team I have been a customer at Scarsview since I bought my first Dodge Caravan in 2003, I now own 2 Dodge vehicles that are serviced by there friendly serv I have been a customer at Scarsview since I bought my first Dodge Caravan in 2003, I now own 2 Dodge vehicles that are serviced by there friendly service team. More

Excellent customer service!!! It is with great comfort to give a 5star review to the team at Scarsview Chrysler Dodge Jeep. Diane is very assertive and professional she guided me t It is with great comfort to give a 5star review to the team at Scarsview Chrysler Dodge Jeep. Diane is very assertive and professional she guided me through the process with absolute ease. The team in parts pointed me in the right direction. The mechanic that worked on my vehicle shows that he cares. The conversations with staff felt like we have had them before. Great job everyone. Thank you Diane Miller(service) Mike(mechanic) and everyone encountered. Great Teamwork and excellent service. More

Break Pad Fell Off Truck Took truck in after rear brake pad fell off driving through and intersection and nearly crashed my car. Was told by the service manager it was normal Took truck in after rear brake pad fell off driving through and intersection and nearly crashed my car. Was told by the service manager it was normal due to not having the breaks serviced. He hadn't a clue what he was talking about and I got jammed with a 1000 dollar bill for back breaks and rotors as the rotors were "worn". I kept the parts and measure the Rotors and they have less than 10% wear as well as the pads. I told them I was completely unhappy as its a new truck (1 year old) and the pad shouldn't just fall off. I was told that it happens all the time!!!! Happens all the time? Talked to the Manager and he said that they would help me out..... A thousand bucks is helping me out, and to top of it all off I was charged for a tire rotation when they had all the tires off. Brutal way to do business. No customer service at all. I will not recommend anyone to this place as all they car about is numbers out the door. They don't have to worry about mine moving forward! More

These guys are the reason the term "stealership" was coined. Have had numerous Chrysler products serviced here over a span of many years, some for warranty work, recalls, or just general maintenance. I will Have had numerous Chrysler products serviced here over a span of many years, some for warranty work, recalls, or just general maintenance. I will not be going here for service again, as the attitude of their service staff is poor to say the least. They've lied to me on a number of occasions regarding necessary service on my vehicle, and don't care when they screw up. If you're going to tell me that I need a new serpentine belt because it's "glazed", you should probably check your own records which indicate that I HAD YOU CHANGE IT only a few months prior. I wish this idiot service advisor bothered looking at the service history of the vehicle, because if he did, he would've known that I had them change it fairly recently before he made this suggestion. I didn't know serpentine belts needed to be changed at every oil change. After having a vehicle in there for an oil change a few years ago, I popped the hood after it was finished only to find a disconnected breather hose. They also pulled a spark plug and told me they needed to be changed, even though the vehicle was well below the recommended mileage for this service (according to the owner's manual). After I brought this up, they told me they recommended changing them anyways due to the fact that, if left in the cylinder head for too long, they (the spark plugs) would become seized. More xx. The most recent screw up involves them not wanting to help out when I brought in my 300c due to some transmission issues occurring within a month of them servicing the transmission. They were informed of the symptoms as well as the code it threw, but the first thing they wanted was $$ for a diagnosis. I'm not paying them $100 to read the same code that I provided for them myself. Seems a little suspect that my perfectly running vehicle would start having shifting problems within a month of these clowns servicing the transmission, but they just don't care. These idiots were also adamant that Chrysler Canada wouldn't do anything to help out (being that the vehicle was just a couple months outside of powertrain warranty), but to their credit, Corporate DID help out, it just required going through the appropriate channels at A DIFFERENT dealership. Do yourself a favor and don't bother dealing with these clowns, as they obviously don't understand what it means to offer good customer service, and their lack of professionalism certainly indicates that they don't want to bother holding onto their customers. More