Scarsview Chrysler Dodge Jeep - Service Centre

Customer service After spending over $60,000 on a new truck at Scarsview, I recived the worst customer service to date. I will go out of my way to relate my experienc After spending over $60,000 on a new truck at Scarsview, I recived the worst customer service to date. I will go out of my way to relate my experience with anyone that will listen,in hopes that they avoid this dealership. Tony M More

Best Experience! My overall experience was amazing. Jermaine explained the process thoroughly and was able to assist me with exactly what I was looking for in a vehicl My overall experience was amazing. Jermaine explained the process thoroughly and was able to assist me with exactly what I was looking for in a vehicle. Thank you for your support! - Annesa R More

Great service great staff Always did my caravan oil change there. The waiting area is clean and welcome. Suresh is patient and friendly. He is also very knowledgeable and helpf Always did my caravan oil change there. The waiting area is clean and welcome. Suresh is patient and friendly. He is also very knowledgeable and helpful. Other staff are friendly as well including the shuttle driver. Very pleasant experience. More

Service Suresh worked with Bala to squeeze me in for an appointment to fix my wiper fluid spray. Great service, and team work to get this accomplished! Than Suresh worked with Bala to squeeze me in for an appointment to fix my wiper fluid spray. Great service, and team work to get this accomplished! Thank-you More

Great Service They provided me Great Service. They were very knowledgeable. They were very helpful. They provided Fast service. They explained everything that they They provided me Great Service. They were very knowledgeable. They were very helpful. They provided Fast service. They explained everything that they were doing. They also answer my questions well More

Realistic approach Gave me the perfect experience of customer satisfaction. he outscored others by knowing what I needed and how to put a smile on me. Thanks Suresh for Gave me the perfect experience of customer satisfaction. he outscored others by knowing what I needed and how to put a smile on me. Thanks Suresh for your all your help More

Company does not honour Chrysler warranty Company advised me to go to another dealership to get my rust proofing warranty. Followed up several times and got terrible customer service. I called Company advised me to go to another dealership to get my rust proofing warranty. Followed up several times and got terrible customer service. I called in yesterday and when Diana heard my voice (we have had many interactions and she knew it was me) I immediately asked for an update on my rust proofing warranty. I was immediately Placed on hold and after 20 minutes, she returned only to hang up on me. It has been 5-6 months now and I have received zero from this company. She had sent me to a body shop to get my truck looked at for a quote. Months later she told me that I should have gone to another dealership instead. What kind of service is this? Why can’t a dealership support and honour a corporate warranty program. This location has issues and certainly this person and warranty program is suspect to say the least. I want answers! More

Very thorough update on my vehicle recommended some maintenance items that I was not aware should be done... Glad to have it done as the vehicle will now run better and be safer... recommended some maintenance items that I was not aware should be done... Glad to have it done as the vehicle will now run better and be safer... More

Outstanding customer Experience Whenever we go to Scarsview they invite you with a smile and always have a sense of urgency to get my car taken care of. The crew is friendly and fun Whenever we go to Scarsview they invite you with a smile and always have a sense of urgency to get my car taken care of. The crew is friendly and funny and will make sure you are comfortable while waiting. Suresh is honest and gives you options of what needs to be taken care of and transparent of how much it will cost. No surprises when picking up the car. Thank you all for an excellent customer experience! More

Fast and efficient service Brought in my Dodge ram 1500 in for oil change. The service was done very quickly and was notified as soon as it was done. Very satisfied with the cus Brought in my Dodge ram 1500 in for oil change. The service was done very quickly and was notified as soon as it was done. Very satisfied with the customer service also. More