Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scarborough Toyota
Scarborough, ON
1,351 Reviews
Scarborough Toyota was established in 1979 and it has since grown to become the premier dealership in the Toronto region. Scarborough Toyota's message is one of unwavering commitment to the Toyota brand, and our core value of putting our customers first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,351 reviews
November 10, 2023
It was a great experience with Mansoor and Scarborough Toyota. Very professional and customer-driven service provided by Mansoor. Toyota. Very professional and customer-driven service provided by Mansoor. More
by SHAHID KHAN
Employees Worked With
Helpful November 02, 2023
Very fast and reliable. Good service explained ever Briefly. Quilty work nice and clean good job Good service explained ever Briefly. Quilty work nice and clean good job More
by Navmehngar
October 30, 2023
Purchasing a car can be stressful, Mansour Boufi and the team at Scarborough Toyota made this whole experience easy, and stress free. No hidden fees or surprises. This was a GREAT experience from start to f team at Scarborough Toyota made this whole experience easy, and stress free. No hidden fees or surprises. This was a GREAT experience from start to finish. Thank you to all involved. More
by amandarsr
Employees Worked With
October 29, 2023
It was a wonderful experience buy my first car at Toyota Scarborough. Mansour help us out in every step of the way. Scarborough. Mansour help us out in every step of the way. More
by Elaine Barreira Picinin
October 25, 2023
I strongly recommend this showroom for your next car. I visited more than 5-6 Toyota dealerships and this is the only place where I felt me and my business appreciated Huge thumbs up to Mansour Boufi fo I visited more than 5-6 Toyota dealerships and this is the only place where I felt me and my business appreciated Huge thumbs up to Mansour Boufi for making things happen. He is professional, consistent, thorough and helped me find the right lease terms for me Very happy with the overall experience. Highly recommended More
by QUSAY
Employees Worked With
October 18, 2023
Sooo happy with my experience at Scarborough Toyota. My servicr advisor Philip was professional, knowledgeable and friendly. I’m so excited for my radio uniy system and very grateful for philip help. My servicr advisor Philip was professional, knowledgeable and friendly. I’m so excited for my radio uniy system and very grateful for philip help. More
by Mule
Employees Worked With
October 17, 2023
Today I went around 11:00 am to Jeanneth Lagman assistant service manager. When I dropped off my car I informed them the only needed service was to perform transmission service Ws. Remove contaminated fluid service manager. When I dropped off my car I informed them the only needed service was to perform transmission service Ws. Remove contaminated fluid and replace it with new fluid. At that time she did not mention anything about the airbag light which was not there when I dropped off my car. But then later she called me and informed me about the airbag light and she mentioned that the technician confirmed that there is a light that needs to be diagnosed and she asked me for $340 for labour charge. Over the phone she kept insisting to get the airbag diagnosed and she asked me to come over and show me where the light is coming out since I also asked the safety check. She changed me $200 for the safety check of which my car did not pass because of the light. When I went to pick up my car Jeanneth or the technician was not able to show me the airbag light that stayed on and forced me to pay the safety check price even though they didn’t complete the safety check throughly. This is a big SCAM by Scarborough Toyota to cheat innocent people who really don’t know about their car. The total came to 579 dollars and 55 cents. Very disappointed with Scarborough Toyota and I will let my family and friends know not to come. More
by Parul dosani
Employees Worked With
Jeanneth Lagman
October 10, 2023
Hi I am a Toyota customer from last 3 yrs. I purchased my Toyota RAV 4 on September 2023 from SCARBOROUGH TOYOTA. I bought extended warranty during my purchase agreement. Not satisfied with th I purchased my Toyota RAV 4 on September 2023 from SCARBOROUGH TOYOTA. I bought extended warranty during my purchase agreement. Not satisfied with the service provided by them during my all service time. One example is CAR wash is included in my warranty but they never did it. Last April I did my 5th regular service. During that time they put sticker saying that my last service is on OCTOBER 2023. I asked your staff that why OCTOBER as my contract is going to expire on SEPTEMBER. He answered me that it will be your last service for extended warranty. It doesn't be any problem within that period. While taking my appointment I called Scarborough Toyota to schedule me on SEPTEMBER but the lady on the phone told me that I can't take appointment before October as it is not 6 months from previous service. Then I took the appointment for today (7 October) at 9:00 am. When I reached there at the service desk your staff told me that my warranty is expired so I have to pay for the service. I explained him everything. Asked him to see the sticker. He was not helpful. He then informed the service manager (Henry). Henry came to my car. I showed him the sticker and explained him everything. He told me that he is only covering staff today so I need to call or visit to see the weekdays service manager (Harilal) This is company mistake. Why should I be victim for their mistakes. I want my last service to be done. I am now enough with this dealership. Only they want to trap the customer and do nothing. I will fight for my right until I can. It is totally harassment case. My extended warranty also includes my remote replacement. But the person today was not helpful. I need my all answers and my last service done. Hope to be solved. I have my sticker which show that my last service is on October 2023. More
by ganeshneupane
September 11, 2023
Joseph Yung is approachable, kind, patient and explain it the maintenance service details as best as he could. the maintenance service details as best as he could. More
by Rg
September 09, 2023
I just got my renewed leased car this month and Mr. Santiago has helped me go through the process of getting a car. His excellent customer service skill, product knowledge, and was able to satisfy my c Santiago has helped me go through the process of getting a car. His excellent customer service skill, product knowledge, and was able to satisfy my car needs. The 2023 RAV4 is awesome, I couldn't be happier with my new car. More
by Priscilla R.
