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Saskatoon South Hyundai

Saskatoon, SK

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rated
3 Reviews
Call Dealership (306) 242-2422

827 Melville St

Saskatoon, SK

S7J 5L2

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3 Reviews of Saskatoon South Hyundai

January 16, 2023

Horrible customer service. Left several messages to speak to a manager and was told he’d call after a meeting in the morning and the was attempt 4 for contacting. I’ve worked f More

by Tanner
Recommend Dealer
No
Employees Worked With
Steve McIntyre
Report | Print
Jan 19, 2023 -

Saskatoon South Hyundai responded

Hi Tanner, we apologize for this experience, and thank you for bringing this to our attention. We take customer service very seriously and strive to provide excellent communication to all our customers. We'd like to look into this further and discuss the situation with you. Please email us at ruby.beyer@ffun.com when you can. Thank you.

Jan 19, 2023 -

Tanner responded

Hi ruby, like my message states I originally booked an appointment but asked for the service manager to contact me regarding my 2011 Hyundai sonata with a blown engine. Waited for a day and still not contact so I left a voicemail with the service manager and no response, upon Monday i called again and spoke with a service advisor and said the manager was in a meeting and would call after the meeting ended, waited till 430 and called back to get the run around again. I called once more but asked to speak with Lois the assistant general manager. The person on the phone said she would leave my name and number for a contact the next morning. AND again no response, being worked at a dealer for nine years as a journeyman mechanic a call back should be an easy resolution. To this day I have not gotten any calls.for something as small as a call the is very disappointing experience. I reside in swift current and could have chosen a closed dealer but put faith in this dealer of a call is to much to handle id be very sceptical about having my vehicle worked on, very disappointing customer care

Jan 23, 2023 -

Saskatoon South Hyundai responded

Hello Tanner, we have tried to reach out and have had no response. We would like to answer all your questions and understand more of whats going on with your vehicle. Please email me so we can connect and come to a rectification. ruby.beyer@ffun.com -Ruby

Helpful
September 15, 2022

The sales team and service at this dealership has resulted in a lifetime loyal Hyundai customer to purchase something else. It was such a frustrating experience and no one seemed to care that I am no More

by Peorge
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raine Coney
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Sep 21, 2022 -

Saskatoon South Hyundai responded

Hi Peorge! Please accept our sincere apologies for experiencing such difficulties. Giving the best services with the highest quality standards is essential to us. We hope to discuss your concerns with you in further detail; someone from our team will be in touch with you shortly.

Helpful
April 14, 2022

Drop off was good, advisor was personable. Unfortunately was charged for something I was told was included with service and then it was next to impossible to get a hold of anyone. This is the More

by anonymous
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Simon, Service Manager
Report | Print
Apr 18, 2022 -

Saskatoon South Hyundai responded

We're sorry for your less than excellent experience with us. Providing transparent and fair service to everyone is essential to us, and we are disappointed to have let you down. We will be in touch with you shortly to make things right. Thank you for bringing this to our attention.

Helpful