River City Ford

Above and beyond excellence I recently purchased a 2015 Ford Escape at River City on Portage Avenue. Cheslea in sales was my consultant and went above and beyond my expectations. I recently purchased a 2015 Ford Escape at River City on Portage Avenue. Cheslea in sales was my consultant and went above and beyond my expectations. She was determined to locate a vehicle with all my preferences and accessories all within my price range. I was impressed with just the right amount of follow up. Cheslea was professional and models a wonderful rapport with customers while meeting the need of the consumer. More

I drive all the way across the city for these guys! I recently purchased a preowned 2012 Ford Escape XLT through River City in February 2015. Because I had bad credit, my monthly payments were high, but I recently purchased a preowned 2012 Ford Escape XLT through River City in February 2015. Because I had bad credit, my monthly payments were high, but at least their off-site finance company was willing to approve me. Within 3 months, I received a call from a team that works with all of the banks to get you the best rates, and not only did they get my interest rate to drop 8%, but I drove away a 2014 Ford Escape SE that day! My sales associate, Tom, and finance manager, Elliot, were amazing to help me above and beyond, giving me an experience that exceeded my expectations! I can't thank them enough. And I love my new SUV! More

great staff I was looking for an escape and Sayed help me find the car I wanted with all the features I wanted. Friendly staff good experience I was looking for an escape and Sayed help me find the car I wanted with all the features I wanted. Friendly staff good experience More

Recent purchase from Brett Hirst We would like to thank Brett Hirst for a wonderful car buying experience. We found Brett to be very informative about the car we bought and very knowl We would like to thank Brett Hirst for a wonderful car buying experience. We found Brett to be very informative about the car we bought and very knowledgeable about cars in general. Brett made sure that we were 100% satisfied with our purchase and we would not hesitate to buy another car from Brett Hirst and River City Ford. Thanks again and have a great day Yours Truly Tim Redden More

extremely professional Tyler Allan was very helpfull in helping us choose the right vehicle that siuted our needs. He was very courteous throughout the whole experience ... Tyler Allan was very helpfull in helping us choose the right vehicle that siuted our needs. He was very courteous throughout the whole experience ... from test driving differrent vehicles to finalizing the sales process. We were treated with respect and never felt pressured to buy a product we didn't want. More

Excellent Service I love my 2014 Ford Focus and I am especially pleased with the excellent service I received from Tom Iliopoulos! I also received outstanding service f I love my 2014 Ford Focus and I am especially pleased with the excellent service I received from Tom Iliopoulos! I also received outstanding service from the Collision Centre, specifically from Darrel and Grant. The staff at River City Ford have been so helpful and friendly! More

The Great Escape We found River City Ford after shopping for a compact SUV for quite some time. Our Sales Consultant, Tom Iliopoulos, welcomed us warmly and listened c We found River City Ford after shopping for a compact SUV for quite some time. Our Sales Consultant, Tom Iliopoulos, welcomed us warmly and listened carefully to what we were looking for and what we were interested in. He was forthright and gave us his full time and attention as we learned about our options. He gave us exemplary service. We also had great assistance from Cristele Dallaire-Gagnon in the Finance Department. She is very knowledgeable and helped to sort out our concerns. We also had excellent service from the Body Shop. All in all, it was an excellent experience buying a car at River City Ford! More

Good car, good price, good people, I got a great deal and have been more than looked after by Tyler Allan. I am sure I will be hearing from him in a month or two to make sure my car is I got a great deal and have been more than looked after by Tyler Allan. I am sure I will be hearing from him in a month or two to make sure my car is running well.:) More

Purchase of 2015 Focus In 2011, we purchased a new Focus from this dealership, and Bob Wall was our salesman. This time we simply asked for him, because our experience last In 2011, we purchased a new Focus from this dealership, and Bob Wall was our salesman. This time we simply asked for him, because our experience last time had been a positive one. It was no different this time; he is personable, eager to get the best deal for you, and a caring person. We had planned to look at other vehicles this time, but never made it, once we had test-driven the new Focus! More

Total garbage !! Dont even pull into the parking lot. The service department is a joke with very rude attitudes. Once in the service door they will try to talk you out Dont even pull into the parking lot. The service department is a joke with very rude attitudes. Once in the service door they will try to talk you out of bringing your vehicle in for service. Then they will do a low rate job on the repair after not giving you a rental or a shuttle ride home in the rain. Then when you get it back interior panels are half off and they say thats how it is. When you ask to see a new car to compair they bring it back in and fix it right. Dirty hand prints on a tan head liner is also very nice to see. No care or concern for your veichle after perchise. They already got paid no need to worry about you anymore. More