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Richmond Hill Toyota
Richmond Hill, ON
1,474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,474 Reviews of Richmond Hill Toyota
September 26, 2014
Amazing service, Amazing Dealership!!!! We just recently purchased a used Toyota Sienna from Richmond Hill Toyota. Our experience was wonderful from start to finish. We live almost 2 hrs awa We just recently purchased a used Toyota Sienna from Richmond Hill Toyota. Our experience was wonderful from start to finish. We live almost 2 hrs away and it was well worth the drive! We met Paul and, he treated us so well. He knew we were on a time crunch and didn't waste a second of our time. He listened to what we wanted. Took us on a test drive, and was extremely knowledgeable. He took the time to show us all the details about the vehicle. Paul was head over heels a better salesman than those we have met in the past at other dealerships. This dealership runs like a finely tuned machine, each process; from looking, driving,trading in, purchase and pick up went smoothly, without any surprises or disappointment. I will be back to service my vehicle here just to deal with this great team, even if its a distance away! More
by flattzy
Employees Worked With
Paul Stancer
Helpful September 20, 2014
Wonderful experience. Great customer service. My wife and I purchased the Toyota Camry from Toyota Richmond Hill. Jacky Chen was very helpful and we found great pre-owned Toyota Certified car. We My wife and I purchased the Toyota Camry from Toyota Richmond Hill. Jacky Chen was very helpful and we found great pre-owned Toyota Certified car. We got the car we wanted and enjoyed a superior experience throughout the deal. Jacky Chen is awesome and we would like to express our thanks for his hard work to make our purchase so pleasant. More
by markl1
September 13, 2014
"Best Dealership, Best vehicle, good price" We met Paul and he was nice, friendly and informative. We bought a RAV 4 and thanks to Paul for making us feel special. We enjoyed the professional ma We met Paul and he was nice, friendly and informative. We bought a RAV 4 and thanks to Paul for making us feel special. We enjoyed the professional manner in which the staff treated us. I would recommend all my friends to visit Richmond hill Toyota for " the best vehicle, good prices because its the best dealership. More
by antonh
Employees Worked With
Paul Stancer
September 10, 2014
it was fun to purchase my car very friendly, nice and fun experience. I come to look and get price only, I got out with a new Rav 4 and very happy :) very friendly, nice and fun experience. I come to look and get price only, I got out with a new Rav 4 and very happy :) More
by Orna
Employees Worked With
Andrew Ross
September 09, 2014
We bought the car! I have recently bought a pre-owned Toyota Venza from Richmond Hill Toyota Dealer. DJ Kona received us professionally and warmly. He has been extremely I have recently bought a pre-owned Toyota Venza from Richmond Hill Toyota Dealer. DJ Kona received us professionally and warmly. He has been extremely patient in our test-drive session and answering our questions, he shared his knowledges about the vehicle which were valuable to us. We came to the dealship at first for a Toyota RAV4, After couple of RAV4 test-drives, we were not happy about our first choice of the vehicle which wouldn't meet our needs for a family vehicle. DJ understood us, he recommend Venza. We were immediately attracted by this Vehicle, and evetually we bought the first Venza we test-drove. Couple of weeks now, we are still happy about this choice. More
by waxcar
September 08, 2014
Not a nice experience We went to Richmond Hill Toyota dealer for a pre-owned vehicle, We were interested in Toyota Venza after a test-drive. As we noticed a previous damage We went to Richmond Hill Toyota dealer for a pre-owned vehicle, We were interested in Toyota Venza after a test-drive. As we noticed a previous damage repair insurance claim on the Venza we were interested, we requested q price drop. Mr. Stevens received us, he did not agree with the pric we asked for. However we experienced something we had never had, Mr. Stevens was rude and hash dealing me and my wife. We had contacted five or six other dealerships before we came to Richmond Hill Toyota, none of them treated us like THAT! Mr. Stevens should know how to talk to a lady properly, in a manner. Enough! We went back to the store two weeks after. We eventually bought the Venza, not from Mr. Stevens though. More
by raymond.zeng.102
August 30, 2014
Great customer service Paul provided a professional customer service without any sales pressure. Paul was very respectful and informative. I would recommend asking for h Paul provided a professional customer service without any sales pressure. Paul was very respectful and informative. I would recommend asking for him at this dealership. Thanks More
by Rav.mahal
Employees Worked With
Andrew Ross, Paul Stancer
August 14, 2014
Our first Toyota- good experience DJ Kona sold us Toyota Matrix. We took our time to make a final decision to purchase between Ford, Mazda & Toyota. We visited this dealership 3 ti DJ Kona sold us Toyota Matrix. We took our time to make a final decision to purchase between Ford, Mazda & Toyota. We visited this dealership 3 times, and DJ had patience to handle our Queries, and also for us to prolong the transaction. Buying a car at this dealership was a pleasure. We will recommend DJ and Richmond hill Toyota to our friends. More
by Kirit
August 13, 2014
Great customer service I dealt with DJ at Richmond Hill Toyota. He was very professional and not high pressure. He was respectful. I would recommend asking for him at thi I dealt with DJ at Richmond Hill Toyota. He was very professional and not high pressure. He was respectful. I would recommend asking for him at this dealership. More
by test6971
August 05, 2014
Customer irrespect and Unapproriate attitude I came the second time to this dealership to finalize the deal (corolla new) with my salesman, the salesman saw that I'm prepared and he figured to b I came the second time to this dealership to finalize the deal (corolla new) with my salesman, the salesman saw that I'm prepared and he figured to bring the Manager in (Andrew). I displayed my offer nicely which was very reasonable to accept, however with a red face and obvious amount of anger, Andrew kept being rude in throwing in-appropriate comments to me and my wife, such as " who is the expert me or you ?, why don't you accept the deal that I give you and be happy instead of negotiating with me ..!!" . He doesn't recognize it's a service industry and managers have to be first polite to customers then sale gains come after. Andrew hurts the dealership reputation badly as I will never visit this dealer ship again and I will not recommend to my friends and family, this location Richmond Hill Toyota and properly the new one under the same management. No one bothered to follow up, seems to be normal act for this dealer that customer leave disappointed, ... Very bad service I give it !!!!!! More
by hbakhit
Employees Worked With
Andrew Ross
