Richmond Hill Toyota

Excellent Service I bought my first car through this dealership, Muhammad helped us for best price and I am really satisfied with everything in this dealership, except I bought my first car through this dealership, Muhammad helped us for best price and I am really satisfied with everything in this dealership, except their accountant. More

Awesome service He is really helpfull and gave a good price on exact car I want. All information I needed to make decision, I had during our warm conversation He is really helpfull and gave a good price on exact car I want. All information I needed to make decision, I had during our warm conversation More

Very efficient, stress-free and pleasant! 17 years ago, I bought my first car in Canada, Igor Sapozhnikov was just starting his career at the dealership Toyota. Then I believed it was the best 17 years ago, I bought my first car in Canada, Igor Sapozhnikov was just starting his career at the dealership Toyota. Then I believed it was the best customer service I ever received.Now I understand I was mistaken. Yesterday, my wife and I purchased a new car, and we've got SUPERIOR customer service from Igor. It was quick, time and energy saving, painless and very professional! Thank you very much, Igor! More

Stressed-free and excellent experience I think everyone probably fears of being ripped off at dealerships as a result of pressured sales tactics, at least for me. I have visited other Toyot I think everyone probably fears of being ripped off at dealerships as a result of pressured sales tactics, at least for me. I have visited other Toyota dealerships previously and felt that I wasn't treated the way that I should be (that if I'm not making a deposit today, I would be losing my opportunity). When I came to RH Toyota, Sam was very patient with our inquiries and our requests. He thoroughly explained all the costs items adding to my final vehicle price and any other potential costs, and even told us the price range of discounts we could possibly get. I think it is most important to everyone - no one wants to buy a car at the MSRP price and wants discounts. When we decided to finalize the deal, he took the time to walk through every step of the purchase and wrote down a list of things we should bring when we have to pick up the vehicle. When my family wants to ensure our license plate does not contain the number 4, he went out of his way to call his Ministry contact and ensure it does not contain any 4s. He have told us he previously owns a business and this is why he knows how to do business - treating customers the way dealerships should be treating. I love my Toyota and I would definitely come back to Sam if I were to make another purchase. More

Sales Person DJ (Dhanumjaya) Kona Excellent If not for DJ's approach to selling vehicles at Richmond Hill Toyota, we may not have purchased our 2011 Toyota Matrix. DJ was honest and transpar If not for DJ's approach to selling vehicles at Richmond Hill Toyota, we may not have purchased our 2011 Toyota Matrix. DJ was honest and transparent in his approach with us, and this may be on account of the fact that he is still fairly new in the used car sales business and hasn't been tarnished by the typical approach we're faced with when buying a new vehicle. Congratulations DJ and please do not change your approach... Nazz Tarascio More

Stress-free and enjoyable buying experience. I was provided with the exact car I needed and wanted without any sales pressure. Transaction went very smoothly and hassle-free. Questions and concer I was provided with the exact car I needed and wanted without any sales pressure. Transaction went very smoothly and hassle-free. Questions and concerns were answered to my satisfaction. Very happy with the whole experience. More

Lexus purchase in September 2014 We purchased our Lexus RX 350 from this dealership. Paul Stancer helped a lot during our purchase process and was very professional. He is very nice a We purchased our Lexus RX 350 from this dealership. Paul Stancer helped a lot during our purchase process and was very professional. He is very nice and also followed up with us even after the purchase. Overall experience was very nice! More

AMAZING!!! This was my first time buying a new car and Mr. Li was very patient with me. He explained all features of the car very well and in detailed. He also w This was my first time buying a new car and Mr. Li was very patient with me. He explained all features of the car very well and in detailed. He also went out of his way to pick me up from work on the day I was scheduled to pick up my new car! I was very impressed by this gesture as well as his level of knowledge and experience. I will definitely recommend this dealership to friends and family!!! More

An Amazing Experience Recently sent my mother her to purchase a new Rav4. Like any son wanted to insure she would be treated with care by the best. Mike had been referred t Recently sent my mother her to purchase a new Rav4. Like any son wanted to insure she would be treated with care by the best. Mike had been referred to me and I can't say enough about how positive of an experience it was for her. She got exactly the car she wanted to, along with an amazing deal! Mike and his team treated her like a queen and insured every detail was taken care of properly. Her car was ready to be picked up within 48 hours! She hasn't been this happy in years . I cannot say enough about how great Mike and his staff have been. Will definitely be going back for our next car. More

THE ABSOLUTE ULTIMATE DEALERSHIP !!!!! Buying a car is almost always a stressful proposition. Michael Stevens made it an unbelievably wonderful experience. He made me feel as if I were par Buying a car is almost always a stressful proposition. Michael Stevens made it an unbelievably wonderful experience. He made me feel as if I were part of his family. He and all those I met were extremely friendly and couldn't do enough to be helpful. I had a Toyota Rav 4 about 15 years ago and although I loved the car my experience did not come close to the fabulous experience I had with Michael and his staff. Besides been very knowledgeable and wonderfully friendly he has a fabulous sense of humour. Despite the distance I will be having all my maintenance checks done at this dealership and I wouldn't dream of ever buying a car elsewhere. I work for an airline as a flight director so I know first hand how difficult being in the people business can be. Michael makes it look like a walk in the park. Thanks Michael to you for such an incredible car buying experience and for creating such a beautiful memory for me every time I look at my new Rav 4 limited. " JUST FABULOUS" THANKS Dominique More