I advertised my 2018 ram for sale & got a call from mike. I went to renfrew & mike wasn’t in that day last week thurs. I end up dealing with Shane. Shane was great, had my truck appraised & I we made a deal. Shane wanted my truck next day & would have a cheque for me. I told Shane, I can not come until Monday. Monday I go in & see used car manager & long story short, they seemed like they were confused & no deal was done!! After making a 100% done deal with Shane this happens! Then 2 days later mike calls me & says, we want your truck, ok so what Monday all about? Miscommunication he says & he offers me $3,000 less $$ then what Shane & I had made a deal on??? Very disappointed & in a nut shell, this dealership is a joke because if something like this happens & new/ used car managers know about it, then why wouldn’t anyone try to apologize or correct & complete a deal that was already a done deal.
Shane wasn’t at work for a week now because of a personal matter. Hopefully I’ll hear from Shane the salesman I originally made deal with.
PS: when a client comes in & already has a deal done & this happens, don’t act dumb like your clueless & treat ppl like a fool!!