Premier Chrysler Dodge Jeep Ram of Harvey
Harvey, LA
Filter Reviews by Keyword
By Type
1,816 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey
DO NOT GO HERE. Read the Google reviews, they cost me over $2000 in damages while they attempted to make a repair they misdiagnosed (they reinstalled the dipstick in Read the Google reviews, they cost me over $2000 in damages while they attempted to make a repair they misdiagnosed (they reinstalled the dipstick incorrectly, installed wrong tires, etc etc). The vehicle was there for almost 3 months with no communication. I did receive a call from someone stating they were the new Service Manager (after leaving my Google review), offered to pay for the overcharge and warranty deductible, but they never sent a check or told me the next steps. GO TO BERGERON. "Premier CDJ" is the new name of Ray Brandt. Roy was the only individual who offered to help in any way, and I was finally able to pick up the vehicle...almost 3 months later, after I brought it back with the issues they created (leaking exhaust from missing bolts, incorrectly installed dip stick causing oil to leak everywhere, broken ECM connector, serpentine belt installed incorrectly, etc). When I did pick it up, of course nothing was fixed. Took it Bergeron and they repaired the exhaust and diagnosed the collapsed lifter, which is why I brought it in initially. More
He was kind and informative during the process. I've been buying my cars exclusively from Ray Brandt for YEARS. I LOVE Ray Brandt and have no complaints. I've been buying my cars exclusively from Ray Brandt for YEARS. I LOVE Ray Brandt and have no complaints. More
Experience was great Maurice kept me informed throughout the entire process. I knew what needed to be done ahead of time and pricing was discussed before anything was done. the entire process. I knew what needed to be done ahead of time and pricing was discussed before anything was done. More
Unsatisfied Customer E. Taylor I just want to inform you that my husband and I had a poor experience. I dropped his vehicle off between 730am & 8am. All the way to 430pm, o Taylor I just want to inform you that my husband and I had a poor experience. I dropped his vehicle off between 730am & 8am. All the way to 430pm, our vehicle was not looked at by the technician. This angered my husband due to the lack of communication. We will NOT service our vehicle with your location. That results in bad business due to poor communication More