Ramsey Subaru of Des Moines

Ramsey Subaru was the only dealership in the metro that I visited (out of 8!) that didn't pressure me or ignore me - which every other dealership did one or the other, no in-between at all. I have unique visited (out of 8!) that didn't pressure me or ignore me - which every other dealership did one or the other, no in-between at all. I have unique needs (my spouse cannot physically tolerate the time commitment of car shopping so there is a lot of back and forth as I keep them fully engaged in the process. It takes longer for us, and I won't be pressured into reducing their involvement in this important family decision). Only Ramsey accepted this reality and worked with me without any issue or hesitation. Matt Grafft was my salesperson, and I highly recommend Matt! In fact, this was the second new Subaru I purchased from Matt - the last one was back in 2016! He's made a long career out of taking care of local Subaru owners and is extremely proud of and knowledgeable about all the vehicles Subaru offers. I had every question posed answered nearly immediately, follow ups were fast and complete, I was never rushed through a question, and he went out of his way to make certain I was happy and satisfied at every step of the process. It's great to be able to say "I have a car salesman for all my future car purchases" and not have that to worry about! When it came time to finalize the sale, they moved me through quickly so I wouldn't be away from my spouse too long. They worked with me to have things prepared so that it was a very smooth and efficient process. All pricing was transparent and explained, any question I had was patiently and fully answered. They sold me a car at a fair price, equipped exactly as I wanted it, with the addons I wanted at a fair price as well - and no pressure on things I noted I did not want, as I had done my research and knew precisely what add-ons and extras I wanted and wanted to avoid. This was not my experience at the other dealerships who simply showed no interest in helping craft a package that was right for me. I also noticed I was never alone at this dealership - morning, noon or night, there were always other customers in various states of shopping - other dealerships were often ghost towns. After shopping them all, I understand why. Be sure to visit Ramsey when you car shop, especially if you want your time to be valued and to feel respected throughout the process. Ask for Matt if you want to be well taken care of, but if he's busy, the other sales people will take great care of you too! Everyone I worked with was courteous, honest and helpful, without ever being pushy or ignoring me. They made a process I was dreading a stress-free and simple experience, and I am appreciative of their collaborative approach to my car buying experience. My first Ramsey purchase was a brand-new 1993 Grand Am. My 2024 Outback was my fifth Ramsey purchase. It will not be my last. Highly, highly recommended! More

We recently purchased a Subaru Forester from Ramsey Subaru. Colton Myers was our sales rep. He was very knowledgeable, and we never felt any pressure to buy. We highly recommend him. Subaru. Colton Myers was our sales rep. He was very knowledgeable, and we never felt any pressure to buy. We highly recommend him. More

Paul is a mensch. I dealt with a handful of sales people from other dealerships in the process of buying a new vehicle and he felt the most honest out of all of them. I dealt with a handful of sales people from other dealerships in the process of buying a new vehicle and he felt the most honest out of all of them. I never felt pressured to buy, he seemed more excited about me buying than I did. More

Paul made my buying experience everything it could and should be, based on my schedule and needs. Paul knew all the answers to my questions and provided additional insight on things I hadn’t even consider should be, based on my schedule and needs. Paul knew all the answers to my questions and provided additional insight on things I hadn’t even considered yet. 100% will return! More

We had the best car buying experience with Paul Moser at Ramsey Subaru. Paul was very accommodating, listened to what we wanted in our new car and we did not feel pressured or stressed. I would definitely Ramsey Subaru. Paul was very accommodating, listened to what we wanted in our new car and we did not feel pressured or stressed. I would definitely recommend Paul and the team at Ramsey Subaru. Thank you! More

I have dealt with Ramsey of Urbandale for several years now. I have used their service deprtment since 2016. Djala Toure recently assisted me with my purchase of a Subaru Crosstrek. The entire experience now. I have used their service deprtment since 2016. Djala Toure recently assisted me with my purchase of a Subaru Crosstrek. The entire experience was great, I recommend them to anyone thinking of buying a Subaru. This is my vehicle. It was made for me! I am so pleased with how it drives, I love the color, the seats, the great visibility, the size and the safety features. And the staff at Ramsey have been good to me for years. This purchase was easy and actually fun. I met some new folks and everyone was extremely friendly and helpful. Nick in finance, Ross and of course Djala. He made sure I was totally familiar with the new vehicle, answered every question. Djala put me in the vehicle that was exactly right for me! I was treated with respect every step of the way. Give them your business, you will not be sorry! More

This was my first time buying a car, and Paul was pretty patient and helpful with all my questions. patient and helpful with all my questions. More

I just bought a Subaru Crosstrek from Ramsey Subaru from Paul Moser. He was so very helpful with the details of the sale and helping me with all of the paperwork and questions that I had about the vehicle. Paul Moser. He was so very helpful with the details of the sale and helping me with all of the paperwork and questions that I had about the vehicle. The entire team was so helpful and made my buying experience very pleasant. I love my Crosstrek and I would highly recommend that you ask for Paul Moser when you stop by Ramsey Subaru!! More

Service is always great and on time. Service representatives are very professional and explain everything well. I get a text with updates and get answers to my questions quickly. The wai Service representatives are very professional and explain everything well. I get a text with updates and get answers to my questions quickly. The waiting room is always clean and it is spacious so everyone can spread out if they want and I actually don't mind getting my vehicle serviced. More

Everyone I have worked with in the purchase of my new 2024 Suburu Forester was friendly and knowledgeable. Any questions I had in text form were quickly answered. Anything that I requested help with was 2024 Suburu Forester was friendly and knowledgeable. Any questions I had in text form were quickly answered. Anything that I requested help with was dealt with immediately. The sales staff did a great job. More