Peterborough Hyundai - Subaru
Peterborough, ON
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39 Reviews of Peterborough Hyundai - Subaru
Terrible place to take your car for service. I had a recall on my engine and when the went to diagnose the problem they didn't put the o-rings back in place correctly and so it leaked oil all ov I had a recall on my engine and when the went to diagnose the problem they didn't put the o-rings back in place correctly and so it leaked oil all over my driveway, and then when I brought it back to them for them to fix it the car would stall out while driving at any speed. They refused to get me a rental car and said that it was safe to drive and that I should just turn the car off and on again which the car wont start while you're cruising down the freeway. If you have to take your car here ever do not talk Rob Ward, only talk to Brittney Robbins as she is much more helpful. More
Excellent dealership! Both Mark Roesner and Hernan Lagos were very professional, answered all my questions and made the purchase of my new Santa Fe a great experience. Als Both Mark Roesner and Hernan Lagos were very professional, answered all my questions and made the purchase of my new Santa Fe a great experience. Also, their service dept and Mike were wonderful to deal with. Thank you Hyundai!!! J. Hempen More
Great dealership to have your car serviced. I drive all the way from Stouffville to get my car serviced because they can be fully trusted on what needs to be done. Alicia the girl at service de I drive all the way from Stouffville to get my car serviced because they can be fully trusted on what needs to be done. Alicia the girl at service desk is extremely knowlegable and takes the time to explain what you may not understand. She is honest and transparent at what needs to be done. She truly is a God send in this day and age of corruption. Tyler and Shawn the two mechanics I have dealt with are truly Class A. I wouldn't travel 2 hrs to get my car services if it wasn't the best professional dealership in town. Absolute pleasure taking my car to them as I know everything will be dealt with in an honest and transparent outcome resulting in not one recall for work preformed on my car.❤️👍 More
It is early after my purchase, but I can say the process was good. They were very nice, responsive, and I would have no concerns recommending this dealership. This is my second vehicle purchased from this was good. They were very nice, responsive, and I would have no concerns recommending this dealership. This is my second vehicle purchased from this location and business has been fine. I have used the service department in the past when my last vehicle was newer, they were great and I will try them again now that I have replaced the original vehicle. More
A very friendly, knowledgeable and professional team at Peterborough Hyundai. Very good customer service and communication. Made us feel welcome from the moment we walked in the door. This team was flexibl Peterborough Hyundai. Very good customer service and communication. Made us feel welcome from the moment we walked in the door. This team was flexible and creative when we encountered some challenges for delivery date on our end. Thank you! More
This dealership is one of the worst I have ever dealt with. There service is null and void. All they are concerned about is getting you to sign on the dotted line to by a vehicle. After that the experien with. There service is null and void. All they are concerned about is getting you to sign on the dotted line to by a vehicle. After that the experience is over. They will do nothing as far as trying to keep a good customer relationship with you. And Brittney on the service desk is one of the most ignorant people I have ever dealt with. I wouldn't buy as much as a wheel barrow off of these people. Good Ridens of this terrible company and horrible experience. More
Awesome dealership and would highly recommend to anyone! Ryan is very knowledgeable off all the vehicles and was awesome help in finding me a vehicle that best suited my needs. All staff is very friendly a Ryan is very knowledgeable off all the vehicles and was awesome help in finding me a vehicle that best suited my needs. All staff is very friendly and care about their customers needs and satisfactions! Anyone looking to purchase a vehicle from Hyundai should not hesitate to visit this dealership, you won’t be disappointed! More
We purchased 2 new cars and as soon as we drove off the lot - the problems were ours. The tire bulged less than a week later. We had to fight to get them to deal with it and the only reason why they finall lot - the problems were ours. The tire bulged less than a week later. We had to fight to get them to deal with it and the only reason why they finally did is because the financial advisor (LEXI) advocated for us and told them we would not buy the second car that was waiting for pick up. Lexi was the only professional person we dealt with there. We dropped it off and were called to pick up the "fixed" tire. We received the exact same tire back (bulge and all). The bluetooth didn't work right from the start. We booked an appt to have it looked at, complete a recall, and do an oil change. They only completed the oil change and said they didn't have time to fix it and that the rest of the work order had been overlooked. We were advised to book, yet another appointment. We had to rebook a month later. Recall was finally done, bluetooth is still not working. The bumper is peeling and this took several calls to address. All this in the first 2 months. Now, we have been waiting for about 5 weeks (since they do not have a courtesy car available) for them to deal with the bumper. Never once has the dealership called or reached out to us - we have had to chase them down and call to find out what is happening. every step of the way. This is the most unprofessional, unorganized, and "pass the buck" dealership we have ever dealt with. BE AWARE! DO NOT PURCHASE ANY VEHICLES FROM HERE! More