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Paul Sadlon Motors
Barrie, ON
377 Reviews
Since 1971 Paul Sadlon Motors has been serving the Barrie and surrounding area, providing great deals on New and Used Vehicles.
We continue to provide our customers with a unique buying experience. Our salespeople are highly trained and are here to make sure your needs are met. It’s easy to purchase a new or Optimum used vehicle at Paul Sadlon Motors. Come to the dealership where you don’t have to try to get the best deal…we give you the best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 377 reviews
February 24, 2014
When I needed a new-to-me car last spring, I went to Pual Sadlon Motors - and more specifically, to Owen Ferguson - for the first time upon the recommendation of my brother. I wasn't disappointed. Owen wen Sadlon Motors - and more specifically, to Owen Ferguson - for the first time upon the recommendation of my brother. I wasn't disappointed. Owen went above and beyond over the course of nearly a week, including a long weekend, to get me into the car I needed at the best price possible. Much more consideration than I have ever received elsewhere, and more than enough to make me say I'll be back. Thanks Owen! More
by vshewfelt
Employees Worked With
Helpful December 11, 2013
This is the last time I will ever visit Paul Sadlon. I brought my car in and was GUARANTEED it back same day. The same day turned to Monday. Then Monday turned to Tuesday, then Tuesday turned to Wednesday brought my car in and was GUARANTEED it back same day. The same day turned to Monday. Then Monday turned to Tuesday, then Tuesday turned to Wednesday. I was quoted THREE different prices, because they couldn't figure out the problem on the initial check. When I FINALLY picked up my car and drove it home, something else wasn't working so I had to bring it back. Who do they hire? People without actual licenses? I don't get how they can't pinpoint the problem in the initial check (which they charge $100 for.) Unfortunately this happened last time I went as well, so I have learned my lesson. Poor customer service and poor actual service means I need a new mechanic. Did I mention they DON'T CALL YOU BACK?! I had to call several times before I got to speak to anyone. Very frustrating. I would never, ever recommend them to anyone. More
by listentomaydayparade
September 08, 2013
Buying our car was a pleasant experience. All our questions were answered. Jamie Vause was very patient and helpful explaining the cars features. We would highly recommend this dealership. questions were answered. Jamie Vause was very patient and helpful explaining the cars features. We would highly recommend this dealership. More
by Antonia1
August 28, 2013
I was very interested in the Buick Encore since it came out. All the steps from setting up a test drive to handling the paperwork and finalizing the deal was very smooth. Gary picked me up and showed me out. All the steps from setting up a test drive to handling the paperwork and finalizing the deal was very smooth. Gary picked me up and showed me how everything worked and set up the bluetooth and the onstar. He spend a considerable amount of time making sure I was confident in at least the basics for what I would want to know. He also suggested I call him with any future questions. For a usually stressful process it was more exciting than anything else. More
by karenruthhopkins
Employees Worked With
August 12, 2013
Extremely nice people and great service! It was my first time buying a vehicle and they made the experience a great one and helped set me at ease throughout the process. time buying a vehicle and they made the experience a great one and helped set me at ease throughout the process. More
by lslavish
Employees Worked With
July 06, 2013
Great people who knows what they are doing, better than the other Chevy dealers, prices could be improved as compare to Toyota or others car manufacturers for services . I totally recommend if anyone i the other Chevy dealers, prices could be improved as compare to Toyota or others car manufacturers for services . I totally recommend if anyone is not happy with their current service provider definitely give them a try, you will not regret. More
by aviralanand2007
Employees Worked With
randy
August 30, 2011
I took my 2008 Envoy into this dealer to have a cracked manifold replaced under warranty. A letter was received that this part was defective on certain models and would be replaced at no charge. This was manifold replaced under warranty. A letter was received that this part was defective on certain models and would be replaced at no charge. This was supposed to be a 5 hour job according to the service rep. It had to stay overnight so they could obtain a manifold from out of town. On the next day I was informed that a bolt was stuck or frozen in the manifold and they would need to get an extractor to remove it. On the following day I was advised that the extractor had the wrong tool and had to return later that day with the correct one. This would require they keep the vehicle over the weekend. Apparently the extractor returned on Friday but still could not remove the bolt so on Monday I was told that they had removed the head and sent it to the machine shop. On Tuesday i was informed that there were 7 of 14 bolts gone and all had to be removed and retapped. Also noticed some lifter damage (still unexplained fully). This was going to take until at least Friday if not longer. I was given a rental car but I am unable to tow my boat with a rental vehicle. I explained right from the beginning that the vehicle's main purpose was to pull my fishing boat and I needed a vehicle for this purpose, probably a demo or one from their used car lot. They were apparently looking for one I finally was able to get a used Blazer from their lot with a promise to keep it until our Envoy work was finished. With this vehicle I could do towing. Thanks to Joelle for her hard work on that. I was informed after 2 weeks that the bolt extraction was not going well and GM had agreed to swap the engine and ordered a new one from Michigan. I certainly not displeased with this and I told them that they can keep the vehicle for as long as it takes. Overall, I don't fully understand the problems but a new engine with balance of powertrain warranty, I'm not complaining. Tom Bartlett Midhurst, Ontario More
by Frazzle50
Employees Worked With
Joelle
