Park Mazda
Sherwood Park, AB
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On the road again! My son was looking for a used car but was unable to get financing. Kevin went above and beyond to help him purchase a car with the funds he had availa My son was looking for a used car but was unable to get financing. Kevin went above and beyond to help him purchase a car with the funds he had available...wonderful guy! We had great service from Carlos who also helped him with this purchase....a very nice young man! Sarb was extremely nice to deal with...a very sweet girl! I can't thank you enough!! A very grateful Mom! More
We just bought a 2016 Mazda CX-3 GS! 😊 As soon as we walked into Park Mazda, we were welcomed by Moe El-Hayek. He made us feel right at home. We were looking to purchase a Mazda CX-3 GS, a As soon as we walked into Park Mazda, we were welcomed by Moe El-Hayek. He made us feel right at home. We were looking to purchase a Mazda CX-3 GS, and within minutes, Moe set up a test drive for us. We loved the car!! Moe sat down with us and answered all of our questions and gave us a great deal. We walked away that day purchasing a Mazda CX-3 GS, thanks to Moe! More
Lack of sales skills Wanted to buy $56K a used car but imagne negotiations never get started. The Dealership beleive that customer is going to pay the listed price like Wanted to buy $56K a used car but imagne negotiations never get started. The Dealership beleive that customer is going to pay the listed price like a retail store. Even sales manager never bother to step out of his room. No wounder their lot is full of inventory. More
Great place to buy a vehiole I purchase 2013 Mazda CX 5 CS. I got great service from the time I stepped into there showroom. I was met by JK (Jaekyung) We went to the SUV I wen I purchase 2013 Mazda CX 5 CS. I got great service from the time I stepped into there showroom. I was met by JK (Jaekyung) We went to the SUV I went to look at. He gave me a through demo and explained everthing about the vehicle from end to end and under the hood and interior. We then went for a drive. We went back to showroom and talked and made a deal. not once was I pressured or anything. I got a great deal freindly service from all staff service manager and finance manager everyone was great and treated me well. I recommend them anytime to buy a vehicle. Thank-you Park Mazda More
Great service I was looking at a particular car online and called to see it. When I arrived I was greeted by John Cortes and I just have to say that not only did I I was looking at a particular car online and called to see it. When I arrived I was greeted by John Cortes and I just have to say that not only did I buy the car I wanted but I had the best customer service. Nicole Fullerton More
Dishonest dealership Do not buy cars from this dealership, very dishonest people. I purchased a 2012 Ford mustang from them and they had made some promises to me and they Do not buy cars from this dealership, very dishonest people. I purchased a 2012 Ford mustang from them and they had made some promises to me and they did not live up to them, they were good to deal with. But once it was a done deal they were xxxx to deal with Bad bad bad not good. More
Worst experience ever We came to look at a pre owned vehicle when we got there it was full of pet hair and the manager there put so much pressure on us and fed us a bunch o We came to look at a pre owned vehicle when we got there it was full of pet hair and the manager there put so much pressure on us and fed us a bunch of crap about what a good deal we were getting. When we changed our mind he said he wouldn't give back are "refundable' down he got so upset that we didn't want it after all it was so unprofessional and disgusting. Be very careful More
Very accomodating We went in to look at one specific used car that met our general requirements. It had a strong smoke smell to it, but our salesperson Todd did his be We went in to look at one specific used car that met our general requirements. It had a strong smoke smell to it, but our salesperson Todd did his best to find another option for us and the manager, Darian, offered to run a machine in it to clean it out, and then see if it worked for us. Both gentlemen were kind, accommodating, and understanding of our requirements, though we were pretty picky and tricky to work with due to a tight budget. We found a vehicle elsewhere that had a few more of our desired features (different make as well), but I would 100% recommend this dealership for the experience we had with the sales staff there. More
They Wowed Me So this was not my first time shopping for a car, as a matter of fact I have spent many years selling and on the inside of auto dealerships so I had a So this was not my first time shopping for a car, as a matter of fact I have spent many years selling and on the inside of auto dealerships so I had a pretty good idea of what to expect. I stopped by Park Mazda to see how they played the game; I have been through the lot before but never with the thought of making a purchase. This time it was top of my mind as I had done all my homework and knew what I wanted and what I was willing to pay for a new Mazda 3. First thing when I pulled up was someone came out and greeted me, that is exactly what I was hoping for. It was Chris Anhill and I very much appreciated it. Many think it is too pushy when they come out, but to me this said professional, courteous with a welcome to Park Mazda greeting, made me feel comfortable. We started talking and I explained to him my goal for that day as I had figured it out before I went in and I was determined to get it set up that way. I was after a lease, but I wanted to trade a vehicle with negative equity off on the new car. He was unsure if it could be done but he asked someone else to look into it as we went for a ride in the new car. The Mazda 3 was everything I had read about in reviews, a nice solid little car that would get me around comfortably and with very little fuel expense. We returned to the dealership and I confirmed this was the car I would want, we sat down and wrote up the deal and I told him I was pre-shopping for my wife, as this would be done in her name and I just wanted to know if it was possible. He was unable to get the answer right away and said he would call me when he had knew. Later that day he called, confirmed it and even gave me a good number. I set up an appointment for my wife and I to return and make the deal. We arrived for the appointment we had set and she took the vehicle out for a short drive while his manager confirmed numbers on our trade. It got a bit dicey here but He was able to hold it together. The number they came up with on the trade was quite a bit shy of what we were told. I don’t blame them for this as anyone would do the same, after all the car business is about making money. We came to an agreement and it wasn’t much longer until we finalized the deal with the Finance Director, Pat Sawa. He was great and in the end we drove away happy, with a great car and a good feeling as though everybody won. It was all low pressure but constant forward motion. In the end the time spent at the dealership was minimal and while we were there all staff treated us great. I would recommend Park Mazda to anyone. More
Customer Satisfaction Allyssa was the girl in finance that helped me to find the right vehicle at a price I could afford, she was fantastic to deal with. The salesman pul Allyssa was the girl in finance that helped me to find the right vehicle at a price I could afford, she was fantastic to deal with. The salesman pulled up the vehicles for my test drives, quickly. They helped me load the stuff from my old vehicle into my new vehicle. They worked beyond for me , quick and efficient . More