Back

Orangeville Nissan

Mono, ON

not yet
rated
278 Reviews

633224 Highway #10

Mono, ON

L9W 5P7

Directions

By Type

278 Reviews of Orangeville Nissan

March 04, 2019

Like my rouge From the time I stepped through the door I was met by Andrew Mcbride who was very accommodating while I waited for Tom Moore. Who I was dealing with. More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom. Andrew.
Apr 23, 2019 -

Orangeville Nissan responded

Carol we are so happy you love your new Rogue! Thank you for your business

February 22, 2019

Disgusting experience We had concerns with their sales & leasing consultant and their sales manager. When we went to see their general manager, the general manager did not More

by Holland Marsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Wagner, Nes Bratic, Tom Moore, Jason Acker
Mar 24, 2019 -

Holland Marsh responded

THIS IS OUR RESPONSE TO THE EMAIL WE REVEIVED FROM THE GENERAL MANAGER OF ORANGEVILLE NISSAN: Hi Mark, Thank you for your really long, “civil” email. I am just simply amazed on how you deal with customer concerns. You said and I quote: “Remove all postings/reviews immediately, or ensure that they are edited to accurately reflect what has transpired. You have misrepresented the facts and presented what has taken place in a manner which amounts to defamation. You are not entitled to weaponize the internet or social media by using untruthful accusations which are designed to harm the reputation of Orangeville Nissan.” For your information, we never thought of giving a review about Orangeville Nissan, but Orangeville Nissan asked us to leave a review. In the first place, I believe, if only you have talked to us (even for 5 minutes or less) when we went to your dealership with the main intention of talking to you, then this review shouldn’t have happened. Why do you have to make this so complicated and difficult to understand? Orangeville Nissan emailed us links to post reviews, and when we posted our reviews, you email and I quote again: “Your attacks are malicious and not motivated by any legitimate business concerns or appropriate commentary.” We are not attacking, we were just asked by Orangeville Nissan to post our review (or what you might want to describe as “accurately reflect what has transpired”). To put it simply: If you want positive review, then give your customers positive experience. Remember too that we made the most civil way to resolve this matter by personally coming to your office to speak with you; but you made no attempt at all to come out of your office or let us in your office to listen to us. You also claim that we used “untruthful accusations” on our review. Based on this, (and just to be clear): Are you saying that Tom and Jason are not helpful and that they provide bad customer service? And, Ryan and Nes did not trick us with our purchase? Just reply and say, “Yes”. Once you reply with a “Yes”, then we will gladly edit our review. You also claim that we have an attempt and I quote again: “an attempt to obtain something outside the four corners of the deal that you contracted with Orangeville Nissan.” Our question is: Did you know how the contract came to be from our side also, not just from your witnesses’ side? We assume one of your witness is Nes, is he the one reviewed by another customer as someone who “is completely unprofessional, twist his words and unethical”? Even if you read our letter to Nissan Canada, we never attempted to claim something. We just feel very bad for Nissan in general as you continue to defame and take away any more remaining love we have for Nissan. Thanks for reading.

February 16, 2019

Very happy with 2018 Titan purchase I purchased a 2018 Titan through Tom Moore @ Orangeville Nissian. He was very honest, informative and had a very good sales style which I could appre More

by jfwextreme1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Collins, Nes Bratic
Apr 23, 2019 -

Orangeville Nissan responded

Thank you for your review! Enjoy your new ride!

February 15, 2019

Tom Moore Thanks to Tom Moore for making the purchase and delivery of my Murano painless. He is very knowledgeable about all the features on the vehicle and too More

by Roy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Moore Lori Collins-clarke
Apr 23, 2019 -

Orangeville Nissan responded

Thank you for youre review! We are happy to hear Tom was able to help you!

Apr 23, 2019 -

Orangeville Nissan responded

Thank you for your review!

February 14, 2019

Great people beauty cars! They have found me the car I have wanted for a long time in the coloring I had wanted. Clean dealership, friendly staff, good experience. More

by Beerboy68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Moore, Lori Collins
Apr 23, 2019 -

Orangeville Nissan responded

Thank you! We appreciate your business

January 24, 2019

2018 titan Orangeville Nissan was amazing to deal with! I was clear about what I needed in a vehicle and they made it happen perfectly. Excellent team, especiall More

by James87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 23, 2019 -

Orangeville Nissan responded

We are happy to hear our staff provided you with the best customer service! Thank you for reviewing us!

January 22, 2019

Tom Moore Tom made my Titan buying experience stress free and enjoyable. So happy with final deal Second to none price, friendly no pressure sales person, grea More

by Titan B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Moore
Apr 23, 2019 -

Orangeville Nissan responded

Thank you for your review Brian!

January 10, 2019

Go see Tom! Hes the best !! My husband and I were interested in trading in our vehicle, Tom was so great to work with. He kept in contact with each step of the process. For any t More

by deepie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Moore
Apr 23, 2019 -

Orangeville Nissan responded

Thank you for taking the time to review us!

January 09, 2019

Lease new vehicles Excellent customer service above and beyond. Vehicles we picked up were so ready it was amazing. Both vehicles were so clean, excellent tires and rims More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Tom, Lori and every other employee.
Apr 23, 2019 -

Orangeville Nissan responded

Thank you for taking the time to come visit us and leave a review!

January 08, 2019

Amazing Ryan and Tom were extremely kind and helpful. Definitely the best dealership experience my family and I have ever received. Will be referring to anyon More

by Fantu97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wagner, Tom Moore
Apr 23, 2019 -

Orangeville Nissan responded

Thank you for your review and business!

...
17
...