Ontario Hyundai

Amazing customer service! I have given a 5 star rating because the customer service at this location is AMAZING. I had Kevin Henry as my service consultant and he was an absolu I have given a 5 star rating because the customer service at this location is AMAZING. I had Kevin Henry as my service consultant and he was an absolute gentleman who treated me with respect and answered any questions that I had. He made the experience enjoyable and put a smile on my face :) I also had Stephanie Cockburn (Sales Associate) who was SO knowledgeable, prompt with service, and caring. As an ongoing customer of Stephanie's, I know I can always count on her to provide me with the customer service I require. I believe treating the customer as a friend (and not only a client) goes a long way, and Stephanie has earned my loyalty. The work was done so quick I forgot I was even there for my vehicle. Thanks for the great service, I will be back for sure! More

Great Experience Got my new Tucson. Very happy with the car and the service. Phil went above and beyond to make the transaction as easy as possible. Will recommend Phi Got my new Tucson. Very happy with the car and the service. Phil went above and beyond to make the transaction as easy as possible. Will recommend Phil's service. Thank you. More

Whitbys Worst Stay away from here! All fine and dandy until they take your money.... God forbid should you have to service your vehicle !! Took it in for an oil Stay away from here! All fine and dandy until they take your money.... God forbid should you have to service your vehicle !! Took it in for an oil change and they scratched my bumper and before that they scratched my ds passenger door and all they had to do is tighten the drivers seat. Gm plays nice but never returns the calls and service manager is probably the worst human ever. The service side of things is absolutely worrisome. Eventually everyone has to go in for service and I guarantee you those punks will destroy your car. More

Great staff and great service I visited this dealership to have some routine maintenance done even though this is not where l purchased my car. I came here because my salesperson h I visited this dealership to have some routine maintenance done even though this is not where l purchased my car. I came here because my salesperson had changed dealerships. I knew that I could trust her and therefore trust the service department as well. Stephanie booked my appointment for me and when I arrived they promptly took my car into the service bay. The work was perform very quickly and I was actually on my way ahead of schedule. More

thanks Everythig would be simple and easy and great if you want to be with this dealership Especially phill mclean .he is so supportive and care about his Everythig would be simple and easy and great if you want to be with this dealership Especially phill mclean .he is so supportive and care about his customer. Thank you again and i appreciate them. More

Wonderful experience ! Phil McLean was very professional, patient and down to earth. I felt very comfortable at the dealership and he was accommodating to my interests. Phil Phil McLean was very professional, patient and down to earth. I felt very comfortable at the dealership and he was accommodating to my interests. Phil spent a lot of time with me while I made my decision, I did not feel rushed or pressured. When I picked the vehicle up I felt like a valued customer, like my business was appreciated and I was reassured that my service needs in the future will be effortless. Thank you Phil and Hyundai! More

Fantastic Customer Servixe purchasing a new car We went to this dealer back in February when we started our search for a new vehicle. We hadn't decided between an SUV or a Truck as we wanted a vehi We went to this dealer back in February when we started our search for a new vehicle. We hadn't decided between an SUV or a Truck as we wanted a vehicle that would tow up to 5000lbs. We looked around during the summer. We decided to finally purchase a new vehicle this fall. After visiting a few other dealerships, the outstanding service and follow up from Phil McLean after our initial visit brought us back to Ontario Hyundi We are now happy owners of a Santa Fe XL. The dealership as a whole was good to deal with However Phil takes customer service up a few notches. The most professional and knowledgable salesperson we have ever dealt with. He would be an asset to any company. I hope the service aspect and the car can live up to the high bar that has been set by Phil! More

price differences went there to look at a car that they had listed for 11900.....looked at the car and the price tag hanging from the rear view mirror was 14990 which w went there to look at a car that they had listed for 11900.....looked at the car and the price tag hanging from the rear view mirror was 14990 which was crossed out ..rip off.......by the way....this used car is still listed ...beware.....when you get to the dealership the price is higher and also the milage shown on the tag was wrong......was told that they put the wrong price on.......yah right More

First New Car, Great experience After seeing adds for the super low Elantra lease rates I went in to get some numbers and was not disappointed. No gimics or small print. Phil McLean After seeing adds for the super low Elantra lease rates I went in to get some numbers and was not disappointed. No gimics or small print. Phil McLean was so kind and made the process very easy, and easy to understand. Now have my new Elantra and am so excited to drive this beauty around town. More

Bait & Switch...then the extras!!! I came to this particular dealer looking for a 2016 Hyundai. They tried to sell me a 2017. Thanks, but I know what I want. Finally, get back to the 20 I came to this particular dealer looking for a 2016 Hyundai. They tried to sell me a 2017. Thanks, but I know what I want. Finally, get back to the 2016, and then the price starts creeping up, then they want to add in an "800 security system" to their price. But guess what, they don't tell you about all the extras they want to throw in there to boot!!! This dealer is the ultimate, in trickery, bait and switch, and just dispicable car sales tatics. Don't waste your time!!! More