Olympic Honda

Great car (Honda FIt Sport, 2007); great service. The Honda staff is always friendly and helpful on my semi-annual visits. And my 2007 Honda Fit has only needed routine scheduled maintenance for the n The Honda staff is always friendly and helpful on my semi-annual visits. And my 2007 Honda Fit has only needed routine scheduled maintenance for the nearly nine years I have had the car. For the last several years, Jeff Pletsch has been my service advisor. He has always given me good and fair advice, with my best interests, not the profit margin, in mind. Thanks, Jeff and Honda. More

Tire repair/replacement I purchased my 2015 CRV in March along with the tire protection package (I am notorious for finding nails, screws, etc. in my tires). That said, my t I purchased my 2015 CRV in March along with the tire protection package (I am notorious for finding nails, screws, etc. in my tires). That said, my tire went flat from a screw last week (only 7500kms on the vehicle). Honda roadside assistance came to my rescue at 5:30am on a country road and had me on my way in no time. I'm new to the Guelph area and decided to try the service at Olympic Honda for the tire repair. Although I had great service at my previous dealership, Olympic Honda in Guelph exceeded my expectations. I worked with Jeff Pletsch who received the damaged tire, had the tire assessed, determined it needed replacement due to the damage, and called me to confirm my new tire was ready for installation on THE SAME DAY (a repair was not possible)!!! Jeff was friendly, courteous, and genuinely demonstrated care for my customer experience. I was thoroughly pleased and decided to schedule winter tire purchase/installation from Jeff and Olympic Honda; I have no reason to "test drive" another dealership after having such a great experience (best at any dealership I've experienced). Please note this is the first time I felt compelled to write an online review for anything. You won't be disappointed at Olympic Honda or Jeff's efforts! More

Emergency Odyssey Repair We had a unusual and unexpected auto glass emergency. Jeff Pletsch came to our rescue and had our repair looked after within a day. Jeff went above an We had a unusual and unexpected auto glass emergency. Jeff Pletsch came to our rescue and had our repair looked after within a day. Jeff went above and beyond anything we ever expected. Customer satisfaction is obviously a # 1 priority with Jeff. He was calm, confident, reassuring and very knowledgable in the way he managed the situation. Since buying our Odyssey new at Olympic, Jeff has been our service advisor. He is well suited for that position - well trained, experienced, good natured and has a wonderful sense of humour. Thank you Jeff. You are a huge asset to your team at Olympic Honda. Paul and Crystal Jardin More

Great Service, Staff is Courteous and Knowledgeable I have taken my car to Olympic Honda for a few years now and the service has been nothing but positive. Jeff has always assisted me ... he is very kn I have taken my car to Olympic Honda for a few years now and the service has been nothing but positive. Jeff has always assisted me ... he is very knowledgeable and takes the time to go over everything with me. He also follows up with informative emails on diagnostic reports, service done and what is outstanding. I always leave feeling well informed, never pressured and the work is done properly and in a timely fashion. Thanks Jeff and the Olympic Honda team. CS More

Excellent service Jeff Pletsch always looks after me when I service my Honda Civic Hybrid. He is very informative and all work is done as per estimated time frame. He i Jeff Pletsch always looks after me when I service my Honda Civic Hybrid. He is very informative and all work is done as per estimated time frame. He is a great asset to the dealership. More

Excellent Customer Service!! I received excellent service and done the day my battery quit. Jeff was kind and very helpful. He is knowledgeable of the product and goes above and I received excellent service and done the day my battery quit. Jeff was kind and very helpful. He is knowledgeable of the product and goes above and beyond what is expected. I especially appreciate his help as I am a little older. Thank you again, Jeff!! More

Honest appraisal and Excellent service. I went in for what I thought was just an oil change, but the car was actually due for more. The work was competed in less than the expected time. And I went in for what I thought was just an oil change, but the car was actually due for more. The work was competed in less than the expected time. And I was dealt with an a professional and pleasant manner. More

Fantastic Customer Service Took my car in for regular service and as usual Jeff was there to greet me and make the experience easy going. His customer service skills are excelle Took my car in for regular service and as usual Jeff was there to greet me and make the experience easy going. His customer service skills are excellent and his personality helps make the process smooth. He always consults before doing anything to the car and provides feedback when cost is an issue. Its his customer service that keeps me coming back. Well done Jeff and thanks for remembering my name despite meeting hundreds of people every day. More

Excellent Customer Service A big "Thank You" to Jeff Pletsch who always has a great smile and makes excellent customer service a priority. Really appreciated the way you handled A big "Thank You" to Jeff Pletsch who always has a great smile and makes excellent customer service a priority. Really appreciated the way you handled the situation yesterday. It shows you value your customers and will work with them to resolve their concerns in a positive fashion. More

AMAZING Shelby and Ron made leasing our new Honda Civic 2015 quick and easy! They exceeded our expectation in every way possible. They went above and beyond t Shelby and Ron made leasing our new Honda Civic 2015 quick and easy! They exceeded our expectation in every way possible. They went above and beyond to ensure we were able to get a Honda. We couldn't be happier and couldn't imagine getting a car from anyone but Olympic Honda! Amazing customer service!! More