Oakville Toyota

Changes in Attitude Result in Much Improved Customer Service We moved back to Oakville in 2013 and started using Oakville Toyota's service department. Crappy and uncaring (I actually left in tears twice). We s We moved back to Oakville in 2013 and started using Oakville Toyota's service department. Crappy and uncaring (I actually left in tears twice). We switched to Burlington but when we were looking for a new Sequoia this Spring we checked out Oakville. Excellent sales service. And we were told that new management was focusing on, among other areas, customer service in the service area. We agreed to at least try the service department. Just had the first maintenance done and it went so well, largely due to Manny Sekhon. We bought snow tires from Toyota and Manny ensured to price match (which he did without any hassle). Putting them did not go as smoothly due to a scheduling issue but Manny was honest about what happened, which made a huge difference. He even called this morning to apologize again and offer a little something special when I go to change tires in Spring 2018. What a guy! More

8,000km Vehicle Service My vehicle was serviced in a timely and professional manner while. I waited and enjoyed a complimentary coffee and newspaper and the staff was very a My vehicle was serviced in a timely and professional manner while. I waited and enjoyed a complimentary coffee and newspaper and the staff was very attentive. Well done! More

AWESOME SERVICE EXPERIENCE! My Service Advisor, Manny Sekhon, is a sincere, honest, helpful awesome guy. He always gives right suggestion at right time which keeps my car in top My Service Advisor, Manny Sekhon, is a sincere, honest, helpful awesome guy. He always gives right suggestion at right time which keeps my car in top tune condition always. Sometime he goes above and beyond to give a helping hand to the mechanic himself to get the car work done right in time! It is therefore, just because of him I take my Toyota car to Oakville Toyota for any kind of service. More

Quick & Friendly Service I have always had a good experience at Oakville Toyota. The service staff are always a pleasure to deal with. When work is needed to done beyond just I have always had a good experience at Oakville Toyota. The service staff are always a pleasure to deal with. When work is needed to done beyond just the regular service I receive a call from one of their service people to explain what needs to be done and get my approval for the work. More

Scheduled maintenance and tire repair. scheduled service - on time and carefully done. setting up the appointment was easy and good options on short notice. Car wash a nice touch as well. scheduled service - on time and carefully done. setting up the appointment was easy and good options on short notice. Car wash a nice touch as well. More

Great Pleasant and efficient, short wait and very clean environment , also spoke to the sales person I purchased a previous car from---Mitch--- great guy-- Pleasant and efficient, short wait and very clean environment , also spoke to the sales person I purchased a previous car from---Mitch--- great guy--- always has time to say hi! More

Very informative and unusual customer care. bought a new camry 2018. got all my questions answered. had a detailed description of the new safety features. got a road test with demonstration of t bought a new camry 2018. got all my questions answered. had a detailed description of the new safety features. got a road test with demonstration of the new safety features. trade in done smoothly. A very enjoyable experience. More

Bought a used car Had such a great experience at Oakville Toyota buying my used 2015 Hyundai Accent. Everyone working there was extremely courteous and helpful in the p Had such a great experience at Oakville Toyota buying my used 2015 Hyundai Accent. Everyone working there was extremely courteous and helpful in the process of buying my first car! More

Oil and filter change The express lane for oil and filter change was very efficient. We did not have to make an appointment and was not expecting to get a complementary car The express lane for oil and filter change was very efficient. We did not have to make an appointment and was not expecting to get a complementary car wash. More

oil change Fast service!!!!! No problems or troubles. It's a oil change what can I say. THE PLEASANT SURPRISE IS THAT THEY WASHED MY CAR THANKYOU! Fast service!!!!! No problems or troubles. It's a oil change what can I say. THE PLEASANT SURPRISE IS THAT THEY WASHED MY CAR THANKYOU! More