Oakville Chrysler Dodge Jeep Ram Ltd.

There were some bumps or clogs in the deal. The true test of customer service is when there is a clog and the response you get to make it right. Cam and his team played it straight. In the end I got a very f of customer service is when there is a clog and the response you get to make it right. Cam and his team played it straight. In the end I got a very fair deal. Thank you. More

Friendly, Helpful, and didn't waste time. Overall I was happy with the entire purchasing experience. I am very happy with the car and when I choose to trade it in, I will be in touch with Oakville agai was happy with the entire purchasing experience. I am very happy with the car and when I choose to trade it in, I will be in touch with Oakville again. More

Big Mike made the deal! kept it cool and not pressured, quality salesmanship, Cam supported and Chris did a fine job with credit, Peter Herbert also stopped by with a warm congratulations. Simply put the t quality salesmanship, Cam supported and Chris did a fine job with credit, Peter Herbert also stopped by with a warm congratulations. Simply put the team let me buy the car. Good Day! Kyle Runnalls More

The overall sales experience was good with the sales and finance people. The bad experiences were: car not being fully prepared for pick up ($50 fuel not present), and a repair on the drivers door handle t finance people. The bad experiences were: car not being fully prepared for pick up ($50 fuel not present), and a repair on the drivers door handle that wasn't done. After we picked the car up, the handle would not function correctly. We asked for a repair, and the service manager stated it "If a repair is required on the door, we will have to take the car to the VW dealership. You might as well save your self the hassle and book with VW yourself." This was not the kind of service we expected from a dealership. More

Josh and Tariq showed a great deal of professionalism, courtesy and personable customer relation. I'm very pleased and satisfied dealing with Josh and Tariq. courtesy and personable customer relation. I'm very pleased and satisfied dealing with Josh and Tariq. More

They tried their best to make our experience as smooth as possible. We had visited many other dealerships looking at many cars, the wife wasn't too impressed by the Jeep to start with until we met with Terr possible. We had visited many other dealerships looking at many cars, the wife wasn't too impressed by the Jeep to start with until we met with Terry and he made her feel comfortable. His patience was second to none and with the amount of emails and questions I bombarded him with, he was more than happy to answer. We would never have bought the car without him. I recommend anyone that goes into the dealership to deal with Terry. If I buy another car I will seek him out again. Good luck on your own car search. Daniel More

I simply cannot say enough kind words about the wonderful service provided by Camillo Comparone! He was very upfront about the prices and services, no hidden intentions, no gimmicks. Camillo went the extra m service provided by Camillo Comparone! He was very upfront about the prices and services, no hidden intentions, no gimmicks. Camillo went the extra mile in helping me getting exactly the truck I wanted, with no compromises. He relentlessly searched for the exact match to my requirements and he delivered as promised. The price, the options, the time-frame, the details provided made my purchase process a great experience. He delivered as promised, down to the last word ! Larry Domenco was honest and open during the whole process, no "let me talk to the manager" schemes. A straight forward process, painless and simple. He made sure the truck was ready on time, all the paperwork done, everything ready to the finest detail. He is extremely knowledgeable, especially about the RAM - finally a sales person that knows trucks - a rare treat nowadays. Terry Khan finalized all the financial details without a xxxx-up. I had a trade in; the buyout process and the new finance were explained to me in detail. He solved all the financial tasks within a few hours. When I got to the dealership, everything was ready, not a single document missing any information or not in the right place. No running around for forms or paperwork, no long waits in front of his office. A clear-defined deal, black on white, no hidden fees, no schemes, no empty words; each line detailed and explained, no time wasted and no eyebrows raised. I would send all my friends and family to them for a new car. They saved me literally thousands of dollars and I got exactly what I wanted, there was absolutely no pressure, even though my requirements were very strict. I will deal with this dealership for as long as possible - a connection like this is priceless and very hard to find. They provided courteous, professional service when I purchased a new 2014 RAM 1500 - finally a dealership that knows what they are doing ! More

I enjoyed the experience very much. The whole team is very friendly and knowledgeable. I will definitely recommend them to all my friends and family. very friendly and knowledgeable. I will definitely recommend them to all my friends and family. More

I purchased a new 2014 Jeep Wrangler and was very happy with the service at this dealership. I dealt with Cam and he helped me find everything I was looking for. I was able to make a deal with him that I f with the service at this dealership. I dealt with Cam and he helped me find everything I was looking for. I was able to make a deal with him that I felt comfortable with and was not pressured to do so. I took my time making my decision and Cam was really helpful along the way. I would definitely recommend anyone to come see Cam when buying a new vehicle. The new management has really made all the difference as a was a first time buyer. I'm loving my new Jeep, especially in this weather! Thanks! More

Great work here guys, you worked well in supporting me and my family through this purchase. I was totally stoked to be the first sale your guys made since opening on Sundays. Sunday opening is standard and my family through this purchase. I was totally stoked to be the first sale your guys made since opening on Sundays. Sunday opening is standard practice in the UK and it makes a massive difference to those who can only online shop during the week! Whilst not brand new, it was still a big spend for me! Very patient in explaining all aspects of the process. The nice part is that you adjust your approach to fit your customer and that works very well. I enjoyed the banter and the jokes during the process. Some points to consider as you continue with your success..... I love customer service and train my teams on customer service, and have been doing so since the early 90s Yours is exceptional. And then you start to falter on the aftersales service. Little things like: Making sure you have both keys prior to handing over the vehicle Making sure you continue your marketing by adding these keys to a key fob that has your dealership name and number etc. Let your customer keep selling your brand!! Wife got flowers with her car purchase at A.N.Other dealership, and it was a clear $12k less than I paid. It's the little things that really make the experience, and you've almost got it. Keep doing what you do and enhancing your processes and it will be even better! You guys rock! More