I owned a 2012 KIA Rio, but I was looking to trade up to an AWD type of vehicle. I had dealt with Sheila when I initially bought the Rio earlier in the year, and the service was so great the first time around, I wanted Sheila to have my repeat business. So this morning at 10 am, I walked into the dealership where Sheila was waiting for me. I basically knew what I wanted. I fell for the first car I test drove. At 1 pm my financing was approved. Once I got my car insurance arranged, I was back at the lot by 5 pm to pick up my new 2012 Sportage. Both Sheila in sales and Mark in the Finance Office made the entire purchase process seem effortless. I received what I thought was a fair trade-in value for my used KIA. No need for a lot of haggling...something which I hate doing. KIA has a great product line. The Rio hatchback was really loved, but an AWD was required for my pending move to Alberta (bad winters). I am looking forward to many years of driving pleasure with the Sportage. I really recommend O'Regan's KIA Halifax, and Sheila in sales. It was great doing business with them for the second time around.