Elise, Chad and the General Manager were all extremely helpful and accommodating. Given that this was our first experience with a Lincoln dealer and that we were seeking to trade two vehicles in for one, I was pleasantly suprised with the general demeanor of the staff and the degree to which they could accommodate our needs. Chad was especially helpful in hooking up our cell phone and dealing with any operational questionss, Elise was extremely thorough in her explanation of the contracts and the detail regarding warranties, and The General Manager was suprisingly flexible in offering us the rate we could afford. We are now very delighted with the magnificent Lincoln MRX that we purchased and love the smooth power, the personal seat adjustment, the quality of the radio, the ease of using the navigational system and we particularly love the back-up camera. I am convinced that the GPS and the camera are the best safety devices ever developed for vehicles and having similar equipment in our Ford powered motorhome we are now major supporters of the Ford brand and proud owners of two of the greatest vehicles ever created. Thank you Ford for all you do!
Becky and Kevin Crouse