Northstar Ford Cochrane

Daryl Rennenberg Daryl is excellent. He is professional, knowledgable and approachable. The first time we drove the truck, we understood that other clients were intere Daryl is excellent. He is professional, knowledgable and approachable. The first time we drove the truck, we understood that other clients were interested and it may not be around if we waited. Daryl completely understood that it was a big decision that we were not prepared to make that evening. We appreciate greatly that we didn't feel any pressure from him at all. More

Great service from Mark Gervais Mark was really friendly, easy to deal with and didn't put any pressure on during the sales process. I would recommend him & Northstar to anyone looki Mark was really friendly, easy to deal with and didn't put any pressure on during the sales process. I would recommend him & Northstar to anyone looking to buy a Ford in the Cochrane area. More

Service and staff are excellent at this dealership. I dealt with Daryl Renneberg on this purchase and he did a great job, first helping me understand my options and then finding the exact truck I was lo I dealt with Daryl Renneberg on this purchase and he did a great job, first helping me understand my options and then finding the exact truck I was looking for. We added extra options to the vehicle (custom leather seats) and everything was taken care of with no concerns on my part. The financing side of the transaction could not have been handled any better than with these folks in Cochrane as well. All in all a great experience. More

Friendly staff, right vehicle Overall I was very happy with my experience. The staff listened to what I wanted and did not try to oversell me. In fact they convinced me to skip an Overall I was very happy with my experience. The staff listened to what I wanted and did not try to oversell me. In fact they convinced me to skip an expensive upgrade for towing that really was not needed. More

Excellent Customer Service I traded in my 2 year old Escape for a new one that was more tailored to me needs. I dealt with Mark Gervais for my purchase. He was awesome! He took I traded in my 2 year old Escape for a new one that was more tailored to me needs. I dealt with Mark Gervais for my purchase. He was awesome! He took the time to ask questions so he could really understand what I was looking for. Mark was super knowledgeable about the vehicle & all the features. There was no pressure & no push to add features I didn't want/need. Mark is friendly, approachable & down to earth. Not only that, but everyone I dealt with at Northstar Ford was wonderful! I felt welcome & important every time I walked in. I highly recommend Mark & Northstar Ford Cochrane to anyone looking for a vehicle. More

Good experience with Anthony Fennell I bought my new F150 from Anthony and found him to be very friendly and knowledgeable. I had a small issue with a loose hose when i first bought the t I bought my new F150 from Anthony and found him to be very friendly and knowledgeable. I had a small issue with a loose hose when i first bought the truck. They immediately picked up the truck and had it fixed the next day. I was happy to say that i have not had an issue since that time and it has almost been a year now and 30,000 KM. I recommend Ford and Anthony for your next purchase. More

Daryl Renneberg/Brian Ross This was our second F150 from Northstar originally dealing with Brian. As he advanced in the company to Assistant Sales Manager, he recommended we de This was our second F150 from Northstar originally dealing with Brian. As he advanced in the company to Assistant Sales Manager, he recommended we deal with Daryl as our personalities would mesh. As a leader in the sales department, this was a great move by Brian. Daryl was a gentleman to my wife and treated us both with respect. Daryl and Brian both were very easy to deal with and made the transition into our next truck an easy one. I would highly recommend these two gentlemen to anyone purchasing a new vehicle. More

Very Efficient Having minimal time to deal with swapping vehicles Daryl was instrumental in getting the stuff done I needed done without having to take time off of w Having minimal time to deal with swapping vehicles Daryl was instrumental in getting the stuff done I needed done without having to take time off of work. Daryl and I went back and forth on a truck before eventually landing on a New F150. All in All Daryl was prompt and handled the transition quickly. They were transparent on trade value on my old truck, value of the new truck value, and even recommended delaying the sale so future pricing incentives could be factored into the truck purchase for best overall value. More

New 16 F150 Platinum is great Finally I found a great dealership that was extremely customer focused, I didn't get the sell, sell feeling. Anthony was very pleasant and provided a Finally I found a great dealership that was extremely customer focused, I didn't get the sell, sell feeling. Anthony was very pleasant and provided a friendly service that was very focused on the new technology of his products. Great team at North Star, the experience wasn't at all pressure to buy anything other than what you're in for. Anthony address all concerns pretty much right away. New 2016 F150 Platinum is great just as the purchase experience was. Good job guys. More

Very accomidating Love my new leased vehicle! Daryl follows up frequently to keep an established client relationship. I will be looking at Northstar for my next one! Love my new leased vehicle! Daryl follows up frequently to keep an established client relationship. I will be looking at Northstar for my next one! More