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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.6
1,106 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,106 Reviews of North York Chrysler Jeep Dodge Ram Fiat

March 07, 2014

Yasir was really patient and he helped me find my car , his professionalism and positive attitude helped me to buy my car in first visit . More

by S22ansari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasir sales associate at North York
March 05, 2014

After shopping the vehicle at three dealerships, decided on North York Chrysler because of the no-pressure, professional attitude of the salesman. Also appreciated the quick turnaround time. Vehicle was pu More

by howler3876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Stievenart
February 21, 2014

Always a pleasant experience. Warm welcome, friendly people always have time to stop and say 'hi' asking how the vehicle is working. Coffee voucher is always appreciated! My stay while I wait for servi More

by karryanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia Hamblin
February 19, 2014

About 2 weeks ago I decided I was going to purchaser myself a new car for my birthday. I knew exactly what I wanted ( a BMW cabriolet). This particular dealarship had a 2008 BMW 128i cabriolet at a more More

by Hanif_sheikh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza and Ash
February 12, 2014

I went in for my first service since I had bought my van. I had previously had some issues with a missing key and what not and meeting with LEONORA in customer care was such a pleasant experience. She rectif More

by Zoecj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonora
February 08, 2014

First class service. Made an effort to service the car even though I did not have an appointment (after another Dealer told me to come back on another day even though I had an appointment). More

by gingigu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia Hamblin
January 29, 2014

i just have to share this moment, i just told my boyfriend about my suprise and his about to cry! haha. his always been a fan of SUV's but their pricy he says and their maintenance is high and so on More

by DelaneNathaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roham
January 25, 2014

After extensive searching for a used $35000 VW I was pleased to see North York Chrysler had the car I was looking for offered at a reasonable price in comparison to other cars both for sale by owners an More

by DiggerDigger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Paul
Jan 27, 2015 -

North York Chrysler Jeep Dodge Ram Fiat responded

North York Chrysler Jeep Dodge Ram Fiat said on 02/03/2014 07:23 PM We are truly sorry to hear about your recent experience at our dealership. We take complaints very seriously and excellent customer service is our number one priority. We have had a chance to review your experience in detail and we would like to apologies for your inconvenience. The sale representative in question has been confronted and trained in regards to having a less than perfect attitude. To answer your question, the vehicle of your choice was purchased 42 days from the day of your arrival, but unfortunately the sales team has no access to that data, and it would be very hard to keep track of the age of 700+ vehicles for a newer sales representative. However, any sales manager would have been more than happy to provide you with that information. As you have mentioned, we are a one price store, in which everything from Safety, emission, Detailing and carproof report is inclusive in the price with no extra admin fees. We would hate to waist your time over the price, hence our best price first policy is mentioned before test drive to eliminate any misunderstanding. Furthermore, we are truly sorry that we cannot do an hour long test drive as you had requested, 30 minutes before the store closing, the companies strict insurance policy does not cover any test drive accidents 10 minutes past the closing time of the store. We sincerely apologize for any inconvenience this policy may have caused you and hope to earn your business and restore your confidence in our company in anyway possible. If you wish, we would be more than happy to discuss how we can help you with your future purchase either over the phone or in person while you enjoy a complementary lunch at our cafe. Thank you for your understanding. Best regards, Roham Jamali Project Director at North York Chrysler Jeep Dodge Ram Fiat Phone 905 881-5002 Ext 3704 Email: roham.jamali@northyorkchrysler.com

December 20, 2013

Randy sold me a new Grand Caravan at this dealership 2 weeks ago and I was very pleased with the overall experience. I have bought several vehicles in the last 20 years and usually dread the haggling and More

by jharalamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cho-Chak-Wing
December 19, 2013

Had a great experience at this dealership. Randy was very helpful and knowledgable. Got a good trade-in for my car and bought a used at a reasonable cost. Would go back for my next car. More

by k1036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Cho
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