My used car purchase lead to safety warranty issues, that showed the best service staff ever, Will, was my service manager. He communicated effectively, he understood the warranty program that comes along with a safety inspection, he arranged for complimentary rental car. Will provided a place for me to rest, in the cafeteria, provided lunch, the wifi allowed me to work remotely.
Will was courtious, polite, and most of all carrying.
Many thanks to the great staff.