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Northside Mitsubishi

Edmonton, AB

4.5
100 Reviews

9670 125A Ave NW

Edmonton, AB

T5G 3E5

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100 Reviews of Northside Mitsubishi

February 07, 2024

After Sales service from this dealership is pathetic. Their Sales Manager & GM EGO is way higher than anything. We are living in a democratic country where we have all rights if we don't like anything we More

by Sunny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager & Sales Person Tyson, Laim Muscat
Feb 13, 2024 -

Northside Mitsubishi responded

Sunny, I handed you the referral check when you were at the store, even after you told me you would be keeping your reviews up. So far, your wife and you have left multiple reviews on every platform expressing your distaste with us. I had no idea your wife posted that Google review as I have never met her nor do I know her name. I called you because you asked to chat with me, and I had already spent a bunch of time making sure all your other issues were resolved. We spoke, I got you to drive to the store right away and had my technician put everything on pause to make sure we could swap your battery for free. I also spent hours on the phone with customer service and 3way called you in to fix your remote starter issues. If you are just trying to make sure everyone gets better service, that would be fantastic, that is always a goal we are striving to get better at, but this is not the way to do it, especially after how much we've done to try and make you happy. As you said, this is a democratic country, and it is a privilege to service at our dealership, not a right. If it is impossible to make you happy, and you want to publicly shame us, no matter how hard we try to help you, why would we continue to service you and your vehicle? -Liam, GM

January 29, 2024

I have never been so disappointed. I bought a brand new 2022 outlander fully loaded. I was driving down the highway and a chrome piece that is attached to the back smaller window flew More

by regentgajewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kristy
October 25, 2023

Naomi and Gabby are sooooooooo wonderful. Love my car,love my experience. Will 100% recommend!!!! More

by meg.kendall13
Recommend Dealer
Yes
Employees Worked With
Naomi,Gabrila
Nov 01, 2023 -

Northside Mitsubishi responded

Thank you so much for the review! Please reach out anytime if you have any questions or concerns : )

September 21, 2023

Thank for your professionalism. Graydon and Tyson thank you for your great work! You both provided me with great services. More

by freon_23
Recommend Dealer
Yes
Employees Worked With
Tyson, Graydon
Sep 29, 2023 -

Northside Mitsubishi responded

Thank you Freon! You were an absolute pleasure to deal with as well :) -Liam, GM

August 04, 2023

Thank you Gabriela & Karissa, you are the best, you go out of your way for your customers More

by hopwood68Diane
Recommend Dealer
Yes
Employees Worked With
Gabriella & Karissa, Laim Muscat
Aug 22, 2023 -

Northside Mitsubishi responded

Thanks for the Kind words Diane! -Liam, GM

July 24, 2023

Have used this dealership for service on my Mitsubishi and recently bought a new to me (used) vehicle from them. They have been top notch in every dealing. They listen to the customer and want to help. More

by Amanta
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 22, 2023 -

Northside Mitsubishi responded

Thank you so much for the fantastic review Amanta! -Liam, GM

July 06, 2023

Christy at the front desk was extremely knowledgeable, friendly, courteous and took care of us instantly. Fantastic customer service….thank you for answering all of our questions and providing us with th More

by Grammys
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 11, 2023 -

Northside Mitsubishi responded

Thank you so much for the review :) We look forward to your next service! -Liam, GM

June 11, 2023

Noah,Dominic,Naomi and Liam are all great staff to deal with. I have dealt with many dealership sales staff over the years but none as friendly with great customer satisfaction. Enjoyed buying our new ve More

by Stan S.
Recommend Dealer
Yes
Employees Worked With
Noah-Naomi-Dominic-Estelle, Laim Muscat
Jun 12, 2023 -

Northside Mitsubishi responded

Thank you so much for the great review Stan. It was an absolute pleasure earning your business. Enjoy your new vehicle! -Liam, GM

April 03, 2023

I live in Saskatoon and found Northside Mitsubishi online. I have had the pleasure of working with Derrick, Kyle, Mike, Noah, Stephanie and Karissa. All of them were very knowledgeable and treated me More

by darcyniblack0628
Recommend Dealer
Yes
Employees Worked With
Derrick, Kyle Gardiner, Mike Gingras, Stephany Flores, Karissa
Apr 04, 2023 -

Northside Mitsubishi responded

Thanks for the fantastic review Darcy!! Please let us know if you need anything in the future and enjoy your new ride! -Liam, GM

March 23, 2023

Fantastic customer service from this dealership worked with me to ensure that that I got the best deal within my budget More

by AJ
Recommend Dealer
Yes
Employees Worked With
Rodney
Apr 19, 2023 -

Northside Mitsubishi responded

Thanks AJ!! I am so happy you had a great experience. -Liam, GM

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