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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.5
1,437 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,437 reviews

May 24, 2024

Very accommodating. Made sure I knew what needed to be done and how much it would cost More

by PLASKOWSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024

I love it here. Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: More

by kalaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Zdep
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May 23, 2024 -

Napoli Kia responded

We're so glad to know you had a positive experience at Napoli Kia! Our team is always here to help with your vehicle needs and answer any questions. Thanks for the review!

Helpful
May 23, 2024

Dave was amazing throughout the whole car buying process! I went in on a Monday and I left with a new car on that Thursday. He is personable, knowledgeable and has great communication. More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Napoli Kia responded

Sharon, we're delighted to hear that Dave made your car-buying experience smooth and enjoyable at Napoli Kia. Enjoy your new ride!

Helpful
May 22, 2024

The recall service was completed in the amount of time I was told it would be. However the customer service rep was very rude, not only to us but to another customer and co worker. When working with people More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Excellent customer care service. Very knowledgeable and accommodating! Highly recommend everyone at Napoli Kia! Truly exceptional More

by javzzz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Napoli Kia responded

We're glad to know you had an excellent experience with our team at Napoli Kia! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

May 20, 2024 -

Napoli Kia responded

We're glad to know you had an excellent experience with our team at Napoli Kia! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

Helpful
May 17, 2024

Their customer service is fantastic. and willingness fo please the customer is fantastic and not paralleled. More

by Bill Perugini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Napoli Kia responded

Hi Bill! We're delighted to know that you had a fantastic experience with our customer service at Napoli Kia. We always strive to please and provide the best for our customers. Thanks for your review!

Helpful
May 16, 2024

Pretty busy but very helpful. Great work with my brakes. Courtney gives amazing help. Work was decent time More

by Jonathan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 17, 2024 -

Napoli Kia responded

We're glad to know you found Courtney & the team helpful and efficient. Thanks for trusting Napoli Kia with your brake service!

Helpful
May 15, 2024

Very nice people. Always pleasant and smiling. Courtesy throughout and was shown the video of the car which was nice. More

by CCAMACPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Napoli Kia responded

We're delighted to know you had a pleasant experience with our team at Napoli Kia. We always aim for top-notch service and we're glad the video tour of your car was helpful! Thanks for sharing your feedback.

Helpful
May 14, 2024

Napoli did a great job with the recall on my Kia. I would highly recommend them More

by donaldvincelette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Napoli Kia responded

Thank you for the positive review of Napoli Kia, Donald!

Helpful
May 10, 2024

Great job checking in the vehicle. Pictures were taken video sent after surfacing. everyone is so pleasant and nice there More

by debhernandez79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Napoli Kia responded

Hi Deb! We're glad to know that you had a positive experience at Napoli Kia! Our team works hard to provide excellent service. Thanks for your kind words and support!

Helpful
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