Murray Buick GMC Penticton

Always feel comfortable and well informed by service tech's. I have always been reticent about taking my vehicle back to a dealer for service. Murray GMC has always made me feel comfortable and well informed. E I have always been reticent about taking my vehicle back to a dealer for service. Murray GMC has always made me feel comfortable and well informed. Everything they do is properly and thoroughly explained including the cost upfront. They are the best and serve breakfast if you arrive hungry. More

Finally! Service completed on time I have owned my Terrain for 3 years. Not once in previous visits has the service been completed on time or even near the time they said it would be d I have owned my Terrain for 3 years. Not once in previous visits has the service been completed on time or even near the time they said it would be done. I am happy to see that this has changed and the service was completed with the time said. This make a huge difference when travelling from Oliver. I cant simply be driven home and picked up again by the shuttle service. More

Service for Warrenty My first contact was Lance Bishop in service and he took care of me and the warranty recall very well. Once done he even had my truck washed and call My first contact was Lance Bishop in service and he took care of me and the warranty recall very well. Once done he even had my truck washed and called me twice. We are new to Penticton but will be sure to come back the Murray GMC for any future service or repairs. More

Great Staff were friendly and efficient. I found they suggested options but did push the issue if I declined. Did a great job of the oil change I request Staff were friendly and efficient. I found they suggested options but did push the issue if I declined. Did a great job of the oil change I requested. More

Excellent customer service From the time I called to book an appointment, arriving at the service centre I was made to feel welcome and that my vehicle was in good hands. When From the time I called to book an appointment, arriving at the service centre I was made to feel welcome and that my vehicle was in good hands. When there was a problem with my vehicle I was informed and multiple techs were on the problem. Their commitment to providing exceptional customer service was incredible!! If I had gone anywhere else I can say with confidences I wouldn't of received the same treatment. In the end, they went above and beyond and firmly reinforced the advantages of taking your vehicle to,your trusted dealership!! More

Chevy cruze, water pump Lance was great, made things painless for me . He hooked me up with a courtesy car while they took care of my car. Happy with everything. Lance was great, made things painless for me . He hooked me up with a courtesy car while they took care of my car. Happy with everything. More

Friendly courteous staff Parts personal sourced the part I needed locally and service managed to find the time to fix my problem service personal provided a ride to my car and Parts personal sourced the part I needed locally and service managed to find the time to fix my problem service personal provided a ride to my car and returned later for pickup More

Amazing service! I am extremely happy with the service, top notch. The breakfast was amazing! A very friendly staff, with a welcoming atmosphere. Well done Murray GMC I am extremely happy with the service, top notch. The breakfast was amazing! A very friendly staff, with a welcoming atmosphere. Well done Murray GMC More

First class service. Colby did a great job in showing the product and explaining its many features. I was very impressed with his knowledge and overall presentation. Kim Colby did a great job in showing the product and explaining its many features. I was very impressed with his knowledge and overall presentation. Kim did an excellent job in explaining all the paperwork and making the transaction easy. More

service managers great, technical support poor mechanical skills insufficient; simple repairs become very expensive. Probably due to lack of efficient trouble shooting. Detailing was done very poor mechanical skills insufficient; simple repairs become very expensive. Probably due to lack of efficient trouble shooting. Detailing was done very poorly. (Refund was suggested). Had to wait for 3 hours for nothing. More