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Mini St Catharines

St. Catharines, ON

4.5
47 Reviews

268 Lake St

St. Catharines, ON

L2N 4H1

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47 Reviews of Mini St Catharines

December 22, 2022

Absolutely lovely customer service. The salesperson I worked with ensured I'd be coming back time and time again to this location due to his care, attention to detail and low-pressure s More

by David M.
Recommend Dealer
Yes
Employees Worked With
Mike Broomhead
Jan 06, 2023 -

Mini St Catharines responded

Thank you for your kind words, David. It's our pleasure to help you find the right vehicle, and we look forward to seeing you again. Welcome to the MINI St. Catharines and Performance Auto Group family!

October 11, 2022

I have been using your service for both my cars:BMW X3 and lately Mini Cooper and I am very satisfied with your services More

by jsternadel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? Don’t know his/her name
Nov 11, 2022 -

Mini St Catharines responded

Thank you for sharing your experience with us. We're always happy to help, and look forward to your next visit!

September 29, 2022

Most dealerships are great with the purchasing phase, it is post sales that their true colours show. This dealership does not care about you after they sell you something. I am still waiting on someone to g More

by STaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No longer works there, go figure
Oct 03, 2022 -

Mini St Catharines responded

Thank you for your honest feedback and for bringing this to our attention. A member of our management team would be happy to reach to see if there is anything we can do to make things right, if you could kindly respond to us privately at customercare@performance.ca indicating the best method and time to reach you. Our General Manager, Taylor Bangs, can also be reached directly at taylor.bangs@performance.ca or by calling (905) 934-9894. Guest satisfaction is very important to us at MINI St. Catharines, and we apologize for your experience thus far.

August 29, 2022

The sales staff was so accommodating and knowledgeable. So easy to talk to and made the whole experience fun! More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broomhead
Sep 15, 2022 -

Mini St Catharines responded

Mike, we appreciate you taking the time to share your positive experience working with the MINI St. Catharines team. It was our pleasure to help!

May 11, 2022

I was treated very well when I purchased my car and with the serving of my mini as well More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 17, 2022 -

Mini St Catharines responded

Thank you so much for taking the time to share your experience with us, Cathy! We're thrilled we could help, and look forward to your next visit!

September 23, 2021

This was my first time having our Mini serviced here and we were very pleased with the service we received. More

by Vanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
July 26, 2021

Excellent service at Mini St. Catharines. Mark went above and beyond to make sure my service appointment went smoothly and he made sure to keep me informed throughout the day. More

by klabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
July 05, 2021

Mini St Catharines has a team of automotive professional who are focussed on customer satisfaction. They communicate clearly, explaining procedures and accurately predict timelines to the customer. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Mark Lewis
March 02, 2021

Our Salesperson Jacob Ledwez, Amazing! Sales Manager Zhenze Yu, Amazing! Financial Manager Gianni Dipietro, Amazing! So happy we chose Mini St Catarines. The staff really do all they can to provide you More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, Zhenze, Gianni
November 24, 2020

Melanie Bryson was our sales person in St. Catherines and she managed to make the process of a Mini Cooper stress free and at the same time it was actually fun! She was knowledgeable, helpful, and the More

by Howard and Penny Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Bryson, Zen ( Manager ), Denise (Finance )
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