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Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
4,889 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition.
Follow us on Twitter - http://www.twitter.com/mercedesedison
Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts
Watch us on YouTube - http://www.youtube.com/dougcatena
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 4,889 reviews
June 02, 2024
My first meeting at this dealership was with Jerome, great customer service skills, very friendly. On my second visit visit to the dealership he was busy with an other customer and I was switched to Hus great customer service skills, very friendly. On my second visit visit to the dealership he was busy with an other customer and I was switched to Hussein. Very poor customer service, lost us as buyers. I bought a car GLE 350 at another dealership, came back to set up an app "Mercedes connect me". Unfortunately, got Hussein again, decided to give him a second chance, but regrated. He didn't want to answer my questions, was talking like he was doing a favor. Only told 24 hour for registration to be completed. In couple days checked the app, it wasn't working. Tried several times had to go to another Mercedes dealership, was told that wrong email was on the account. Everything was fixed fast, all questions answered. Will never come back to that dealership. More
by Alla
Helpful June 02, 2024
I have been working with Craig Harris and this dealership for over 30 years and have purchased about 6 or 7 cars during that time. I have never experienced a more knowledgeable, professional, and customer s for over 30 years and have purchased about 6 or 7 cars during that time. I have never experienced a more knowledgeable, professional, and customer service oriented staff, starting with Craig, and the dealership as a whole. No other dealership that I have EVER been to or purchased from comes close to the quality of my positive experiences at Ray Catena Mercedes-Benz of Edison. More
by gerard
Employees Worked With
June 01, 2024
Great communication and customer service. Highly recommend and don’t plan on looking elsewhere. Glad I can continue to work with this dealership! Highly recommend and don’t plan on looking elsewhere. Glad I can continue to work with this dealership! More
by marksimko44
Employees Worked With
June 01, 2024
Tom was completely transparent in providing various options that would work for me. He was very helpful and patient enough to answer all of my questions. He made the buying experience very smooth. options that would work for me. He was very helpful and patient enough to answer all of my questions. He made the buying experience very smooth. More
by bala.govind
Employees Worked With
June 01, 2024
Hussein assisted me in getting my car He was very professional and helpful throughout the whole processs , he made it so easy Thank you so much Hussein professional and helpful throughout the whole processs , he made it so easy Thank you so much Hussein More
by Walaa
Employees Worked With
June 01, 2024
Top-notch Experience at Ray Catena Edison! I can't recommend Ray Catena Mercedes-Benz in Edison enough! My recent car buying experience was smooth, efficient, and hassle-free. Jim Todd, my I can't recommend Ray Catena Mercedes-Benz in Edison enough! My recent car buying experience was smooth, efficient, and hassle-free. Jim Todd, my salesperson, was fantastic! We conducted the entire transaction via text and email, which was perfect for my busy schedule. Jim was incredibly responsive, patient, and answered all my questions thoroughly. Within just 2-3 days, Jim found the perfect car for me at an unbeatable price. I had been shopping around at other dealerships, and Ray Catena Edison simply couldn't be beat. Jim's manager, Joe Scribellito, was also very helpful throughout the process. Overall, I'm thrilled with my new car and the exceptional service I received at Ray Catena Edison. If you're looking for a streamlined car buying experience with fantastic pricing, this is the dealership to go to! More
by DmitryL
Employees Worked With
June 01, 2024
Greg is very easy to work with. He is very knowable of the Mercedes-Benz array of product. He is alway very helpful in the purchasing process and getting the deal done. I started d He is very knowable of the Mercedes-Benz array of product. He is alway very helpful in the purchasing process and getting the deal done. I started dealing with Greg's dad and he has continue the great service! More
by rsweb13
Employees Worked With
May 31, 2024
Vince was excellent during the decision process. Very patient, accommodating, and understanding. He is an asset to the dealership. Very patient, accommodating, and understanding. He is an asset to the dealership. More
by Anabrandt0203
Employees Worked With
May 31, 2024
Excellent service! Great hospitality! Damian gave me a great deal on my new GLE63s! Definitely coming back for my future vehicle purchases! Great hospitality! Damian gave me a great deal on my new GLE63s! Definitely coming back for my future vehicle purchases! More
by Clyde
Employees Worked With
