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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,008 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,008 reviews

April 08, 2024

Mia actually managed to make the car buying process fun! Highly recommend anyone looking for a car to ask for Mia! More

by ChUz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Mercedes-Benz of Annapolis responded

Hi Chuz, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

Apr 10, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 02, 2024

I needed help with a tire and Peter Herman made sure I received service and information in a timely matter. Would recommend More

by Ijahnirh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2024

Wayne was very knowledgeable and patient with me and all my questions. Smooth transactions, the staff was friendly. Rori answered all of my questions regarding my trade in and it was a smooth transaction ch More

by jluckett27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Apr 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2024

Arella was great to work with. Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family More

by marshallfamily0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arella Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2024

Wayne Discus was super helpful and went above and beyond. He showed me what every button in my car does and explained every feature! He was very kind and respectful. More

by Ihilliard89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2024

Mercedes Benz of Annapolis has a five star plus service center for all of your needs. I would purchase my next MB from this location. More

by oscar62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2024

Arella was the best! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! More

by watkins.jaquan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arella Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2024

Mercedes-Benz of Annapolis sales process is 5-stars plus. I had called ahead to test drive a used Porsche Macan S. Wayne followed up to ensure I had no problems finding the dealership. It was raining the More

by sbserpico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 27, 2024

Steve has been my service advisor for several years and has always provided great customer service. More

by DeniseG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2024

Very professional associates made the experience well worth the 2 hour drive. I would highly recommend this dealership. More

by jtdks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Herron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arella Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

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