Mercedes-Benz London - Service Centre

Great people -Great cars The customer service person who helped me with my car at the service desk was great. His technical knowledge and way of dealing with all my questions The customer service person who helped me with my car at the service desk was great. His technical knowledge and way of dealing with all my questions were second to none. More

very prompt Service was great - very prompt and thorough. We came in with a warning about tire pressure. The service dept quickly diagnosed the problem (a nail in Service was great - very prompt and thorough. We came in with a warning about tire pressure. The service dept quickly diagnosed the problem (a nail in the tire), ordered the tire, sent us away with a great service vehicle and replaced the tire in 2 days. Thank you! More

Great service Went in for first oil change on 2015 Mercedes 250 GLA appointment was on time and they were very efficient. Friendly people and explained all steps ta Went in for first oil change on 2015 Mercedes 250 GLA appointment was on time and they were very efficient. Friendly people and explained all steps taken. No problems. Would recommend to anyone looking for a new or used vehicle or service to an existing Mercedes. More

Pleasant service experience. very pleasant to deal with and also very accommodating. Had my records and were able to check on what was still considered work to look at for comple very pleasant to deal with and also very accommodating. Had my records and were able to check on what was still considered work to look at for completion due to my being unable to return my vehicle sooner. More

Service as it should be From picking up my car in Thornhill to delivering it back, they did a phenomenal job. Great communication and excellent service - everything was done From picking up my car in Thornhill to delivering it back, they did a phenomenal job. Great communication and excellent service - everything was done right and I don't have to go back. More

R320 transmission repair Our family has a 2008 R320 CDI we really enjoy, especially on long trips. This vehicle, which I bought used over 3 years ago from another MB dealer, Our family has a 2008 R320 CDI we really enjoy, especially on long trips. This vehicle, which I bought used over 3 years ago from another MB dealer, now has 228,000 KM and developed a problem with the torque converter. Both Markus Widmer and MB Canada worked with me to get the torque converter replaced at what I felt was a very fair cost, and now the car is running perfectly again. I felt my concerns were respected by both the dealership and MB Canada and an experience that could have turned me off the brand entirely was turned into a positive - thank-you Markus and MB London! More

Good service Car was extremely clean at pickup and service was done promptly. We have been very happy with our GL 350 bluetec. Service is expensive but is done wel Car was extremely clean at pickup and service was done promptly. We have been very happy with our GL 350 bluetec. Service is expensive but is done well. More

Always great service! People are very nice. Good waiting area. Nice to get a shuttle back and forth. Been going there for ages so great to see old friends who work there. People are very nice. Good waiting area. Nice to get a shuttle back and forth. Been going there for ages so great to see old friends who work there. More

How buying snow tires turned into buying a new C300 I came in to buy snow tires in December and Tony sat me in the new sport C300 and it was love at first site. My lease was not up for another 18 month I came in to buy snow tires in December and Tony sat me in the new sport C300 and it was love at first site. My lease was not up for another 18 months however my investment in snow tires would be limited as my car model was now extinct. By coincidence my car did not arrive until early January at which times the January specials allowed me to save some additional money on my purchase (package) bringing my monthly lease within a few dollars of my existing lease. Kristina surprised me with that news which was unexpected. Tony's friendly approach, and understanding of what women are attracted to with respect to buying cars, made this a easy sale, for both himself and myself. And yes, I purchased snow tires which has made the drive even better. I love all the new features too! More

Better than any other dealer I've been to They were able to take my car in right away and diagnose the problem and fix it while I waited, so that I didn't have to leave my car and come back la They were able to take my car in right away and diagnose the problem and fix it while I waited, so that I didn't have to leave my car and come back later and pick it up. More