Mazda de Laval
Laval, QC
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85 Reviews of Mazda de Laval
Overcharge for service, do not give you all parts after work even if you asked (got some, not all) Invoice is not detailed, no amount of time worked, no price per hour, no part cost, only a "global" amoun work even if you asked (got some, not all) Invoice is not detailed, no amount of time worked, no price per hour, no part cost, only a "global" amount for each job, pretty sure this is not legal, and will make a complaint. More
I bought a used car there recently. The General Director Alex was excellent, professional, customer oriented for sure. It’s too bad that the rest of his team isn’t as excellent as he The General Director Alex was excellent, professional, customer oriented for sure. It’s too bad that the rest of his team isn’t as excellent as he is. If they all would have been, this dealer would have had a 5 star review from me. I give them a 4.5 star which is pretty close to excellent. Reason for lost points are missing papers both at finance meeting and when receiving the vehicle, the finance person never returned my calls, a seemingly inexperienced after sell rep and seemingly overworked cleaning team that didn’t finish cleaning the car and the other wheels I was told would be done. Again the General Manager was fantastic. I do recommend this dealer. More
Service exemplaire ! Tout le personnels nous à acceuilli chaleureusement. Professionnaliste impécable. Je recommande ! Un gros merci à Wafik, Jade et Sergio ! J'adore mon Tout le personnels nous à acceuilli chaleureusement. Professionnaliste impécable. Je recommande ! Un gros merci à Wafik, Jade et Sergio ! J'adore mon CX-5. More
Je suis arrivé le matin avec ma voiture qui n’était plus adapté, dans la même journée j’ai été super bien conseillé par Mirkens Joltéus qui m’a dirigé vers le véhicule adapté pour moi un grand merci et auss adapté, dans la même journée j’ai été super bien conseillé par Mirkens Joltéus qui m’a dirigé vers le véhicule adapté pour moi un grand merci et aussi à Jade Boulet qui a remué ciel et terre pour que je puisse partir la soirée même avec ma voiture que je regrette aucunement ! More
Experience with Mazda for the lease of my CX5 was seemless, starting from sales, to paperwork until delivery! This Branch is one of the biggest in Montreal, they can process delivery faster than any seemless, starting from sales, to paperwork until delivery! This Branch is one of the biggest in Montreal, they can process delivery faster than any other branch! Highly recommended More
J’ai apprécié le service de Mazda de Laval. Ils ont été à l’écoute de mon besoin et c’est ça qui m’a motivé à continuer avec eux. J’ai apprécié le soutien de Valerie Demers aux ventes, j’ai aim Ils ont été à l’écoute de mon besoin et c’est ça qui m’a motivé à continuer avec eux. J’ai apprécié le soutien de Valerie Demers aux ventes, j’ai aimé le bon service de Suzanne au crédit et sans oublier le service impeccable de Sergio à la livraison de mon véhicule. More
So I had a little situation with my car and was able to book an appointment quickly and hassle free alongside my schedule. From the moment I walked in the staff were pleasant to interact with and I was kep book an appointment quickly and hassle free alongside my schedule. From the moment I walked in the staff were pleasant to interact with and I was kept in the loop the entire time on the progress. Overall I enjoyed the friendly and professional interactions and would definitely recommend this particular dealership. They also have a fantastic coffee machine. Comfy chairs on the lounge and proper lighting to either read or work on your laptop. Clean and isolated restrooms for your privacy. The only thing I would suggest would be a vending machine,lol. I get hungry fast. More