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Markville Toyota
Markham, ON
205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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205 Reviews of Markville Toyota
October 10, 2023
I booked my RAV4 Limited hybrid in March,2023 and calling Sales Rep Aarash to check the production status. After my first two calls in july, he said he will check exact status and let me know.After those two Sales Rep Aarash to check the production status. After my first two calls in july, he said he will check exact status and let me know.After those two calls he started ignoring and not picking my phone. Getting status of Car is difficult for sales rep..Not happy with this kind of customer service. More
by amitmehta00
Employees Worked With
Insocial Account
Helpful September 23, 2023
The service in Markville Toyota Service center is highly appreciated. The assistant service manager, Roger Lam is friendly, willing to help, fast action. Changing engine oil could be finished in an hour wit appreciated. The assistant service manager, Roger Lam is friendly, willing to help, fast action. Changing engine oil could be finished in an hour with quality service, as I requested rush to go. More
by Wilson
Employees Worked With
Roger Lam, Insocial Account
September 16, 2023
I bought the RAV 4 and sales person Michael Ji did great Job and help me lot. He is very good in customer service and deal very professionally. Job and help me lot. He is very good in customer service and deal very professionally. More
by musharraf407
Employees Worked With
Michael Ji, Insocial Account
August 21, 2023
It’s been over 16 months, and we finally have the RAV4 Limited Hybrid that we ordered. Actually, it isn’t the car we ordered, but apparently somebody else gave up their car and we had to take their car Limited Hybrid that we ordered. Actually, it isn’t the car we ordered, but apparently somebody else gave up their car and we had to take their car plus their winter tires in order to take delivery. Anthony (Xiao) Liu originally told us that it would be a 4 month wait. It would have been closer to two if we took another car that somebody didn’t want, but we didn’t want to pay for the extended warrantee and rust proofing. Sensing a theme? You have to buy extras in order to have any reasonable timeline for delivery. Anthony stopped responding to my calls and texts soon after we declined the car with all of the extras. Going into the dealership did not help as he did not follow through with sending us the promised information after we went home. Escalating to the new car manager, George A, did not help much. We wanted to know how many people were ahead of us and how many cars they had taken delivery in the last few months. This would give us some estimation of when we could expect delivery. They would not provide this information, but did offer to return our down payment after waiting for a year or so. When we picked up the car, Anthony asked for a “10” for the customer survey of new car buyers. When we expressed our displeasure with the communication, George A said that they would make it right. We haven’t heard from them. The Review link was interesting. A negative review leads to a page that asks us to fill out a form telling us about the experience. Unfortunately, there is no form. A positive click gives us a link to a Google Review. More
by Dean
Employees Worked With
Insocial Account
May 20, 2023
I recently visited Markville Toyota for my 2021 Toyota Rav4 car maintenance, and I must say that the experience was nothing short of exceptional. From the moment I walked into the service center, I was gr Rav4 car maintenance, and I must say that the experience was nothing short of exceptional. From the moment I walked into the service center, I was greeted with professionalism and a warm smile. In particular, Jim at Markville Toyota went above and beyond to ensure that my car maintenance needs were met to the highest standard. One aspect that truly set Markville Toyota apart was their commitment to transparency and integrity. Throughout the maintenance process, Jim kept me informed of the progress and any additional findings. He provided honest recommendations and this level of trust and reliability is highly commendable and greatly appreciated as a customer. More
by Vikas
Employees Worked With
Jim Mackovski
February 28, 2023
This is our second time to purchase our car here. Terry is the sales representative and his professionalism and patience are very impressive. He is really a great salesman who stand in our shoes and Terry is the sales representative and his professionalism and patience are very impressive. He is really a great salesman who stand in our shoes and provides us excellent service there. We are very grateful and we are truly happy for our car choice! More
by Ying and Bing
Employees Worked With
Terry Zhou
February 25, 2023
Toni Chan very helpful and accommodating. Answers my questions attentively and in details. Never fails to respond to my concerns and inquiries. Updated me to all new car ideas. Highly profe Answers my questions attentively and in details. Never fails to respond to my concerns and inquiries. Updated me to all new car ideas. Highly professional and knows his job well. More
by susanchez29
Employees Worked With
Toni Chan, Insocial Account
