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Mac Lang Orillia - Service Centre

4.3

28 Lifetime Service Reviews

450 Memorial Ave, Orillia, Ontario L3V 6V7

28 Reviews of Mac Lang Orillia - Service Centre

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October 04, 2019

"The overall atmosphere is welcoming and bright and..."

- Ab

The overall atmosphere is welcoming and bright and cheery. Prompt service with excellent shuttle service. Mechanical issues are always speedily attended to. Receptionist is excellent.

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Yes
September 27, 2019

"Not complete"

- DB

I went to have a recall fixed on my vehicle and another issue. The recall was repaired to my knowledge however my window motor that I need repaired, I have paid for the part and am still waiting to have it replaced

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Yes
Employees Worked With
September 27, 2019

"Quick and efficient service. "

- van

Issues with braking were determined and parts were on hand so that they could proceed immediately to do the repair. Repair was completed in less than the estimated time given.

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Yes
Employees Worked With
September 27, 2019

"In for small problem, plus a call back that was found"

- Reed

Job took a little longer than anticipated. The service dept very kindly loaned me a car so I could do some errands, instead of marking any more time in the lounge. When I received the car back, it was all washed up and looked great! Thanks Mac Lang!

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Yes
September 26, 2019

"Recall work/servicing "

- Ram1500

I recently had an issue with my 2016 dodge ram 1500 (trans was stuck in 4th gear), I was also due for a service and recalls etc.. I had never contacted mac Lang as I normally deal with Barrie chrysler, but the lady I spoke with in service I(ngrid) was very helpful/polite/patient and completely explained my coverage and eased my mind at what I thought would be a very large bill. The truck has since been completed, only had to pay for a service on the vehicle and left with the truck back to New quality and a smile on my face! Overall, the quality from the service and mechanics at Mac Lang was superior to anywhere I have taken my vehicles and I will definitely be returning for any further needs for my truck.

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Yes
Employees Worked With
Other Employees : John Hall, Dave Quinn
September 18, 2019

"Appointment was on time and The service was pleasant "

- FST

The employee was pleasant. My truck was brought in on time to get the tires balanced even thought it was a brand new truck. All 4 tires were out of balance. I was in and out on time and the truck drives smoothly now.

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Yes
Employees Worked With
September 10, 2019

"Service was prompt and efficient"

- Mike

Service was prompt and efficient. Will definitely return for my next service. I was a Service Manager at a Chrysler Dealer before retiring and felt very comfortable coming to your Dealership.

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Yes
Employees Worked With
August 29, 2019

"Good Service"

- aimeeb81

The service advisors are nice, friendly, knowledgeable people. I took my car in for service and while I was there I inquired about a newer vehicle and had just as exceptional service with the sales staff too. This dealership is welcoming and helpful.

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Yes
Employees Worked With
August 09, 2019

"repairs were completed properley"

- Spydi

Repair was completed properley in a timely manner. Wire harness garbage was left on the floor of my jeep. As a tradesman, Attention to details has always been what has excelled me in my trade. Leaving garbage behind is not something that falls into this

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Yes
Employees Worked With
August 01, 2019

"Missed the fifth star"

- Doughboy

I have had this problem with throttle control 3 times since I bought the truck. If i had been pulling a trailer i would have had to park and leave my trailer behind because of no power. Twice i was told need the code active to repair so they cleared the code since they had no time to repair it. Third time i made an appointment took it in, with the problem to me, was still active. After sitting and waiting for over an hour they tell me the code was not active it was a stored code. You will have to bring it back for a couple days see if they can force the code of which I am still waiting to hear when they want it and a courtesy vechicle is available. That has been over 2 weeks. That fifth star would be my rating until this.

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Yes
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