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Mac Lang Orillia - Service Centre

4.1

20 Lifetime Service Reviews

450 Memorial Ave, Orillia, Ontario L3V 6V7

20 Reviews of Mac Lang Orillia - Service Centre

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August 09, 2019

"repairs were completed properley"

- Spydi

Repair was completed properley in a timely manner. Wire harness garbage was left on the floor of my jeep. As a tradesman, Attention to details has always been what has excelled me in my trade. Leaving garbage behind is not something that falls into this

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Recommend Dealer
Yes
Employees Worked With
August 01, 2019

"Missed the fifth star"

- Doughboy

I have had this problem with throttle control 3 times since I bought the truck. If i had been pulling a trailer i would have had to park and leave my trailer behind because of no power. Twice i was told need the code active to repair so they cleared the code since they had no time to repair it. Third time i made an appointment took it in, with the problem to me, was still active. After sitting and waiting for over an hour they tell me the code was not active it was a stored code. You will have to bring it back for a couple days see if they can force the code of which I am still waiting to hear when they want it and a courtesy vechicle is available. That has been over 2 weeks. That fifth star would be my rating until this.

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Yes
July 29, 2019

"Always a positive experience whether sales or service"

- Rob/Eileen

Staff, sales and service, and owner always so nice and helpful. Can't think of a single negative. Always happy when dealing with MaxLang Orillia.

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Yes
Employees Worked With
July 26, 2019

"Out for a quick buck"

- NotImpressed

Poor service department. Only interested in charging $$$$. Had my vehicle in twice for repair and still not fixed. Charged twice and it is not fixed. How can you charge a long time customer for something that wasn't done?Spoke to A/GM and didn't want to discuss my concerns. I will not be returning to this dealership for anything. I will tell everyone I know to avoid at all costs.

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Recommend Dealer
No
Employees Worked With
July 22, 2019

"Great Service"

- Shelley L Davis

Mac Lang staff overall are very friendly and helpful. They are always quick to get our van in for service of all kinds and take care of the problems effectively and in prompt time turn around. I would recommend this dealership for both sales and service! Great job done by all!

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Yes
July 15, 2019

"Quick appointment under stood my concerns."

- DZL TECH

When I just dropped in without appointment; -Understood my concern and we made an appointment for within 2 days. -Were receptive to my exact concern, appointment made on the information I gave. -Arrived for my appointment and the vehicle was checked exactly at the time arranged, problem found with parts in stock the repair was completed that same day. -I was driven home as the work would take a fair amount of time, but would be completed same day. -advised that same afternoon that vehicle is ready, I was picked up in a reasonable time. Added oil change and complete check over. Went through with me the complete detail of work completed.

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Recommend Dealer
Yes
Employees Worked With
July 15, 2019

"Excellent service "

- Tanya Walton

I find them to be honest hard working people that are always there for you. I love how Chuck always greets me by name, and how I always have a good laugh talking to Ingrid on the phone. When I bought my car Kathy was excellent, very honest! I would recommend this team to anyone.

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Yes
July 11, 2019

"Second new Truck"

- brownie

Traded my 2015 Ram on a new 2019 Ram 1500. The staff are great and always helpful. Thanks for a seamless experience. The sales and service team is helpful and has been a positive experience over the past 4 years.

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Yes
July 03, 2019

"Got a few recalls taken care of"

- DarDawe

Was on vacation and needed some recalls taken care of, Mac Lang got me in within a week, took care of all the recalls in a few hours and I got the truck back in good condition. Service team was welcoming and I had a great experience.

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Yes
Employees Worked With
July 02, 2019

"Excellent service and reliability"

- Sue2157

Always good at booking service in on my schedule. Always on time and never a worry. Never try and sell me more work than needed.

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Yes
Employees Worked With
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