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MINI Ottawa East

Ottawa, ON

4.7
48 Reviews

1501 Carling Ave

Ottawa, ON

K1Z 7M1

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48 Reviews of MINI Ottawa East

July 25, 2023

The staff and very friendly and very competent; the facility is attractive and comfortable and it is always a pleasure to do business there and the charge was completely in line with the estimate. Dri More

by Dylan Thomas
Recommend Dealer
Yes
Employees Worked With
Tristan
Jul 26, 2023 -

MINI Ottawa East responded

Hi Dylan, glad to learn your experience was a positive one. We look forward to seeing you again soon!

June 14, 2023

Very polite and professional in the explanation of service work to be done before and after. Nice clean facility. More

by mfischer
Recommend Dealer
Yes
Employees Worked With
Tristan
Jun 20, 2023 -

MINI Ottawa East responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

April 26, 2023

I love driving my MINI Clubman. My recent service experience was excellent. I appreciated the use of a loaner while my car was in the garage. More

by JT
Recommend Dealer
Yes
Employees Worked With
Tristan Kereluk-Roy
Apr 27, 2023 -

MINI Ottawa East responded

Thanks so much for the kind words, JT. Hope to see you again soon!

April 11, 2023

First-rate service with a smile provided on time and within estimate. Who could ask for anything more? More

by Dylan Thomas
Recommend Dealer
Yes
Employees Worked With
Tristan
Apr 12, 2023 -

MINI Ottawa East responded

Hi Dylan, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. We will share this with the team!

February 09, 2023

I recently had my car serviced at MINI Ottawa, and I couldn't be happier with the experience. The service department was professional, knowledgeable, and efficient. The service advisor, Tristan, was es More

by mrnikolic
Recommend Dealer
Yes
Employees Worked With
Tristan
Feb 10, 2023 -

MINI Ottawa East responded

Thank you so much for taking the time to share your positive experience at MINI Ottawa! It's great to know that Tristan was able to provide the level of customer service that we aim for and that he kept you informed throughout the process. Your kind words mean a lot to us, and we are grateful for your support. Thank you for choosing MINI Ottawa for your car service needs. We look forward to serving you again in the future.

December 28, 2022

Been waiting over 45 years to purchase my first Mini and now the wait is over. Love this car and love driving it. The S series is like a Porche 911 in disguise. It has great maneuverability, acceleration, a More

by stefandumas
Recommend Dealer
Yes
Employees Worked With
George (salesman)
Dec 29, 2022 -

MINI Ottawa East responded

Congratulations on your MINI after the 45-year wait! We're honoured that you came to see us to help you find the MINI you've always dreamed of. We hope you enjoy every bit of your well-deserved new ride! Thank you, we look forward to seeing you again in the future.

December 09, 2022

These people are con artists. Complained of warranties that are very expensive and not properly explained. Financial manager made me believe that my issues are addressed. Be cauti More

by Bon
Recommend Dealer
No
Employees Worked With
Mohammad el khansa, chafic
Dec 12, 2022 -

MINI Ottawa East responded

We would like to understand where things went wrong and how to make them right. Please give us a call at (613) 288-6464 or reach out to our Brand Specialist Chafic at chafic.azzi@miniottawa.com to see how we can resolve your issue and provide you with a better experience. Thank you, we look forward to hearing from you soon.

October 25, 2022

Amazing customer service, honest, direct, efficient and keen eye to detail for service department work. More

by Nickhpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan
Oct 26, 2022 -

MINI Ottawa East responded

We're happy to hear that, thank you for taking a moment to share with us! We look forward to seeing you again soon.

September 26, 2022

Knowledgeable and friendly staff to answer all of my questions. Their approach left me at ease when making my purchasing decision More

by russ_welch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chafic
Sep 28, 2022 -

MINI Ottawa East responded

That's great to hear, we're glad our team could help put you at ease. Thank you for coming in to see us!

May 31, 2022

Great service from the salesperson. He was the first salesperson to call us back when a pre owned mini in our price range became available. More

by robdilewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chafic,Azzi
Jun 10, 2022 -

MINI Ottawa East responded

We're happy to hear you had a great experience! Thank you for giving us a call and allowing our team to help you out.

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