Lexus of London

Wonderful experience purchasing our new car! We were looking for our new, sporty “fun” car. Everyone we dealt with at Lexus was positive, informative and personable. Sue Vincent went the extra d We were looking for our new, sporty “fun” car. Everyone we dealt with at Lexus was positive, informative and personable. Sue Vincent went the extra distance to help us in the process supplying us with information and knowledge about the car, the process and our options. We also enjoyed the dealership works as a team. True professionals. By the way, we are loving our car! More

I have been a loyal BMW customer since 2003 with 3 vehicles purchased despite the consistent negative experience in their service department. I finally had enough and was recommended to consider a Le vehicles purchased despite the consistent negative experience in their service department. I finally had enough and was recommended to consider a Lexus IS 350. The sales person, Rick Watson, was very kind, patient, friendly and did not pressure me at all. He provided all the information I needed to make a decision, was accomodating with my hectic schedule and was generally a pleasure to interact with. After learning more about what to expect from the Lexus service experience, I am very hopeful that the BMW frustration days will be replaced with a much more satisfying experience! That hope was strengthened after talking to Carmen at service reception! More

Great buying experience at Lexus of London. Kevin and all the staff at Lexus of London were so accommodating and friendly,and made our whole buying experience so enjoyable.Highly recommend going Kevin and all the staff at Lexus of London were so accommodating and friendly,and made our whole buying experience so enjoyable.Highly recommend going there and ask for Kevin you won't be disappointed! More

Excellent buying experience. Must say it was an excellent experience from the initial web contact right to the car pickup day. Very friendly and knowledgeable staff. To my surpri Must say it was an excellent experience from the initial web contact right to the car pickup day. Very friendly and knowledgeable staff. To my surprise I was offered to test drive my car for a day. Keep in mind that this entire transaction took place during the difficult time that we all are going trough. The Lexus of London team earned five stars from me. Thank you Wesley More

Mike Bujan car owner. Pleasant dealing with them .Very friendly,take their time for you much you needed ,and meke a deal possible.They helped me make my decision I am so ha Pleasant dealing with them .Very friendly,take their time for you much you needed ,and meke a deal possible.They helped me make my decision I am so happy LOVE THE CAR. More

Very good experience with Sue Unfortunately had to replace our current vehicle during covid times, so it was not easy. Sue was amazing to deal with during these times. Was not push Unfortunately had to replace our current vehicle during covid times, so it was not easy. Sue was amazing to deal with during these times. Was not pushy, answered any questions we had with the best of her knowledge, gave us time alone to discuss our purchase before we decided to go ahead. When everything was done with Sue, we had to go see Lauren Rossini and received the same level of professionalism from her. We were buying a used Kia from a Lexus dealer but were treated no different than someone buy an expensive Lexus from them. Highly recommend dealing with Sue and Lauren. More

Rick made our experience very pleasant and productive. He addressed all our questions and concerns with ease which inspired confidence in our decision. Chris’ suggestion to test drive the Q5 was instrum He addressed all our questions and concerns with ease which inspired confidence in our decision. Chris’ suggestion to test drive the Q5 was instrumental in our decision to buy the NX300. I would highly recommend London Lexus for your vehicle purchase. More

By far the BEST car leasing experience. I have been leasing cars for over 20 years and this was my first time time dealing with Lexus of London. Even though we are living in unprecedented t I have been leasing cars for over 20 years and this was my first time time dealing with Lexus of London. Even though we are living in unprecedented times (Covid -19 pandemic) this was by far my best car leasing experience I have ever had. I told Sue exactly what I wanted and she never once tried to up-sell me, she did explain the differences between the packages which was helpful and left it at that...so refreshing. When I arrived to pick up my new vehicle, all the paperwork was accurate and ready to go. I was in and out in 20 minutes and that included, signing over my current vehicle and removing my old plates. If you are in the market for a Lexus I highly recommend Sue. More

Awesome first time no contact purchase It was pleasure working with the team from Lexus of London. We came all the way from east Toronto and they made our first time no contact purchase It was pleasure working with the team from Lexus of London. We came all the way from east Toronto and they made our first time no contact purchase experience very smooth, efficient and surprisingly easier than we thought. The team, lead by the manager Chris Pinelli, was our first point of contact and is very; professional, reassuring and a straight shooter. He was upfront and honest without trying to hide anything about the vehicle. A man of his word. Heck I didn't even test drive the car. From there, the financier Lauren, came in with the finance numbers and rate that we needed to close the deal. She had us approved in less than 24hours. She smiled the whole time she took our money..lol Once everything was signed, we were handed off to Kevin for the final vehicle walkthrough about all the extra bells and whistles of the vehicle. He definitely likes gadgets. We would definitely recommend working with this group from Lexus of London. As soon as I can pay off the wife's car, I'll be looking at a Lexus for myself. Thanks again for a great experience Team Lexus of London. Alex from Toronto More

Great Experience This was my first time dealing with Lexus of London and I will say that I was impressed. The dealership was immaculate and very professional. Stepha This was my first time dealing with Lexus of London and I will say that I was impressed. The dealership was immaculate and very professional. Stephanie returned my original inquiry within minutes. Rick and Lauren made this purchase very easy for me. Thank-You!! More