In late November 2013, I needed to buy a replacement car fairly quickly to replace my previous one that had been written off after being rear ended. I used Car Cost Canada to research car pricing, including the new Lexus ES350 I ended up buying. Within a day of researching this car, I had a very professional email from Stephanie Shearsby of Lexus of London. I met with her a few days later and made the purchase agreement that day. I don't find buying a car to be intimidating - I've bought lots of them over the years - so I tend to look for sales people who are professional, knowledgeable about their products, and time efficient. Stephanie was all of those things. She is also quite personable and pleasant to deal with, which certainly helps!
The car came in about a week earlier than Stephanie and the others at the dealership expected, which was great, and it was ready on time the day I picked it up. All in all, it was an excellent purchase experience, and I would recommend Stephanie and Lexus of London to anyone in the market for a new vehicle.