After our experience with our Jeep it will be our last one with this dealership and the jeep brand. Our jeep had seen more shop time and had way to many parts replaced and to many malfunctions. Basically we received one of jeeps "lemons" right off the assembly line . We got stuck with a payment with a brand new product that should never have been on the market in the first place.. To give you an idea what we have had to deal with. The engine has been out twice before the break in period.(50,000 km) Our clutch had to be replaced because of manufacturer defect off the assembly line, not because of driver error twice.Various plastic parts no word of a lie ``fell off or rattled off" while driving. Parts were missing from the vehicle that are suppose to be standard,yet the`` salesman`` who charged us for it "neglected" to tell us about this. The undercoating we paid for was of sub standard quality and had to go back in the be redone, TWICE. The salesman stated do you drive gravel? Well you will NEED the undercoating.Today it is much non existent .I found him extremely pushy on the product along with soundproofing LOL. They will suck you in for as much cash as possible that you don't need to spend. Literally pushy.When you have a off road vehicle with a plastic skid plate held on with plastic plugs that tells you the quality you are getting.From regular driver usage, our skid plate came loose and began rattling. We could not figure out what the noise was, but it sounded like the engine was going to fall out from the noise it was making at driving 100 km an hour. We got a hefty charge just to tell us that two 4 cent plastic plugs holding the plastic skid plate were missing and it was in the process of falling off.This is our second Jeep. Our first was built like a tank back in the 80`s.Now there was quality and perfection. Seriously it will save you a lot of head aches ,heartaches and your hard earned money dumped down the toilet.If you don't do research and question it will turn ugly at your expense very quickly. We are the consumer we demand better quality, safer products, that we work hard for .Period. After having my review up for some time now, it was removed just recently again. Obviously because people were reading about our experience , hesitating, wondering. Obviously people were getting the message. Unfortunately the truth hurts. Wish I would have saved the pictures and posted them here of what we bought . A picture is worth a 1000 words. I also see that a number of consumers like myself also had their ratings removed from their negative experiences from the barrage of 5 star ratings.its a simple sales tactic to get negative reviews pushed off.like I said the truth hurts. I was getting the attitude you bought it.You are wondering by now that you All you see us 5 star ratings and that I must be crazy. I assure you I am not. Yes you may have see a 5 star ratings consistent here but if you have the slightest issue or serious problem with your product like we did it's going to be like pulling teeth to get anything done by this dealership warranty wise.They have a very hard time honouring their warranty.I called the head office i was looked at like I was the one who had two heads.There was no effort to rectify the problem, just a lot of headache and shop time. I gave them numerous occasions to rectifying our issues. They opted to not do it but they are trying very hard to get my rating off of google.Lots of uncalled for runaround. Again please do your research, drive the vehicle, get a feel for it.With the recent delays of notifying the public on a natural all scale of safety recalls by Chrysler proves my point. Buyer beware.