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Lebada Motors
Cambridge, ON
73 Reviews
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73 Reviews of Lebada Motors
January 29, 2018
Phenomenal experience Professional, knowledgeable, extremely personable, crazy easy to deal with, no pressure, hassle free...the entire experience was 'actually' pleasant.. Professional, knowledgeable, extremely personable, crazy easy to deal with, no pressure, hassle free...the entire experience was 'actually' pleasant...I'm amazed. Used to dread used car shopping but no more. Customer for life! More
by hmhearn
Employees Worked With
Alex & Ash
Helpful January 12, 2018
Love our new vehicle & Garston! We needed a bigger vehicle & our credit wasn’t the greatest, but we were pleasantly surprised at how quickly our info was taken & approved! A week l We needed a bigger vehicle & our credit wasn’t the greatest, but we were pleasantly surprised at how quickly our info was taken & approved! A week later, we had our vehicle - & we love it! Couldn’t be happier with the overall experience. I have told everyone who has asked about our vehicle about Garston! More
by Skalet92
Employees Worked With
Alex
September 20, 2017
AMAZED First of all we were looking for a second vehicle and tried another used car dealer here in town, they never even had the courtesy to call us back or First of all we were looking for a second vehicle and tried another used car dealer here in town, they never even had the courtesy to call us back or answer any text messages and yes we were in a bad credit situation. then I found Garston and said to the wife ill try this one but have my doubts, hello Alex this guy kept us well informed on what was going on with our application/ financing he did what we thought and were told impossible to possible. the experience was great we weren't shamed into a vehicle because of our credit we got the one that we picked out from the beginning..But not just Alex we found everyone that we talked to there very polite, friendly and respectful, so to the owner I say if these employees are like this on a daily basis you have one xxxx of a team. I will recommend this dealership and have already. thanks to all especially Alex you went above and beyond for us when others walked away Walter Parsons. More
by xxx
Employees Worked With
Alex
July 16, 2017
Started off super impressed ended super disappointed I've thought quite a bit before posting this review as they don't seem to like reviews that aren't 4+ stars. We went to look at Garston as our car is I've thought quite a bit before posting this review as they don't seem to like reviews that aren't 4+ stars. We went to look at Garston as our car is ready to kick the bucket, we loved that they weren't pushy, let us look around and then sat down to talk. I recieved a call a couple of days later stating I couldn't get approved for the vehicle we were interested in (which is not at all their fault, my credit is badly broken) so I agreed to go in and talk about something in my price range, talked about the down payment and test drove, fell in love with the vehicle. Called a couple of days later and was told the down payment has now jumped 500 dollars, and was offered something cheaper still to which I said I wasn't interested... when we went out to talk over everything they grabbed this vehicle for us to test drive right away, which would have been great had I not already stated we weren't interested (We were made to feel as though because our car was falling apart and credit was bad they thought they could push us into anything). After test driving anyway and reitterating our disinterest we were told that they hadn't even tried for the one they offered before as I had a vacation day on my pay stub which may I add still states that the overall pay was for 80 hours and was told my next one was of no use because of our week long plant shut down (still paid for 80 hours), but that he would try anyway. I was going in to make the downpayment on Friday so I called prior to driving 25+ minutes for the 4th time this week and was told my sales person would call me back (this was 2.5 hours to close), nothing. All day Saturday? Nothing. Overall, friendly people... horrible follow up/ communication. Of course I would rather purchase the vehicle I want from them, but have been approved elsewhere, where communication thus far has been better. More
by SJK0406
Employees Worked With
Alex Katsambrokos
June 30, 2017
Best Car Buying Experience of my Life I would like to start off by saying I have never written a review in my life ,but I am compelled to after this great experience. I am a 50 year old m I would like to start off by saying I have never written a review in my life ,but I am compelled to after this great experience. I am a 50 year old male who has bought 15 new and used cars in his life ,and just had the best time buying ever with Garston Motors Due to some things 2 years ago I have terrible credit and I tried another place a few months ago and was offered 29% interest no thanks . 2 weeks ago my car was a total loss in an accident,I bought a cheap old car but it is so small it hurts me to get in and out ,I am a big guy to many cheese burgers I have looked at Garstons web site a few times and there prices were on par , so Friday I said hey what have I got to loose I applied on line for financing now remember crap credit. 10 minutes later I get a Call from Jen ,I missed the call but see an email from her . I responded and called them Ash answered the phone I told him my name and he said I have your application right in front of him and he is working on it,just needed to ask me some questions . After a very pleasant conversation he said give him a couple of hours to work on it . Less then 2 hours he sends an email saying got you approved when can I come in , I said tomorrow at 2 So Satureday at just before 2 I show up and I am greated by Moe great guy ,said I am here to see Ash As soon as I said my name over comes Ash and introduced himself with a genuine smile .We went to his desk walked me through what he done and suggested a couple of cars to look at , tried one very nice car but just not me ,when I Arrived after the test drive another fellow Brad introduced himself and asked how I liked it I told him not for me . He said no problem ,there was never any pressure ever from these guys I truly feel the want you to be happy and comfortable,sorry side tracked. Brad suggested this 2010 Chyrsler 300 very nice looking sat in it and went Ooooh Yaaaaa drove it and had a huge smile . Now back at the dealership Talking with Ash and now we have the car lets do the details .It on,y took about 20 minutes with lots of laughs and jokes back and forth I signed the papers in less then 24 hours from online application Oh I forgot to say Ash worked hard and got my crap credit self an interest rate less then 1/2 of what others offered he fought for me and I really appreciate him for it These guys and gals are truly in a league of there own , truly feel like family I picked my car up today 2 days earlier then expected woo hooo and LOVE IT I promise you anyone needling a car or truck and scared because of credit please let them help you , they will treat you with respect and if you have wounderfull credit and need a car go see them they have above average quality used cars at a fair price I am a Garston family member for life Go see them and tell them Big Randy sent you More
by Big Randy
Employees Worked With
Ash. Brad. Moe, Jenn Matthews
June 09, 2017
Amazing people and experience I give this place a 5 star rating because they found me a car and helped me be able to finance it when no other place could. They were very honest, I give this place a 5 star rating because they found me a car and helped me be able to finance it when no other place could. They were very honest, no xxxxxxxx type people and very friendly with any questions you could have. They followed through quickly with helping me get the car as soon as possible. I am currently loving my new 2012 Chevrolet cruze ....it's a blessing and they made that happen. I couldn't be happier!! I will definitely be back in the future when needing a new car. They are the best of the best! Thanks again. More
by Rebecca
Employees Worked With
Andy Lebada
May 06, 2017
Great Beginnings....Terrible Ending When we were first referred to this dealer with a great revue from a recent customer and friend of ours. The financing end of things was taken care of When we were first referred to this dealer with a great revue from a recent customer and friend of ours. The financing end of things was taken care of in under an hour. Staff was excellent while we were purchasing. I asked for paper work documenting everything that was completed on the vehicle for safety prior to delivery and 6 months later I still have no idea what was completed or not.... What I DO KNOW... Is that their follow through on customer service is terrible after purchase was complete. We have had multiple issues, continual since day one of delivery which they have refused to address and has cost us thousands to repair. This is where they Nicole and dime you!! I would never buy from them again and I would advise others not to purchase a vehicle from this dealer. Go to a reputable dealer such as Dodge, Ford , Hyundai, what have you to purchase a used vehicle!! More
by Disgruntled customer😡
Employees Worked With
Brendan
March 20, 2017
A Dealerhsip you would actually recommend to your family! The staff at Garston Motors in Cambridge were a breath of fresh air. They were friendly, knowledgeable and did not pressure sale me. They treated me The staff at Garston Motors in Cambridge were a breath of fresh air. They were friendly, knowledgeable and did not pressure sale me. They treated me with respect and listened closely to my needs and went above and beyond to ensure that my buying experience went just the way I wanted it to. They were very efficient and made sure my vehicle was sparkling clean, with a full tank of gas, and it was even 2 days earlier than expected. I will recommend this dealership for anyone looking to buy a quality used vehicle, including my family or close friends, which says a lot. More
by mspeckeen65
Employees Worked With
Ash
December 08, 2016
Awesome staff and excellent service Great service and excellent staff. We have purchased several vehicles from Garston as a family and have recommended they to numerous friends. Awesome Great service and excellent staff. We have purchased several vehicles from Garston as a family and have recommended they to numerous friends. Awesome service .....Tim More
by Repeat Client
Employees Worked With
All staff were excellent
November 28, 2016
Would recommend for purchase and repair of vehicles We bought my son's first vehicle at Garstons. The service was excellent and we continue to take his vehicle there for repairs. Their customer service We bought my son's first vehicle at Garstons. The service was excellent and we continue to take his vehicle there for repairs. Their customer service is excellent and would recommend anyone there for a purchase or auto repair. More
by Angela
Employees Worked With
Alex
