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Lakewood Chevrolet

Edmonton, AB

4.7
2,318 Reviews
Good People -> Great Service Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us. We are looking forward to having you visit Lakewood Chevrolet in the near future.
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9150 34 Ave NW

Edmonton, AB

T6E 5P2

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Showing 2,318 reviews

November 18, 2016

Great service friendly staff Service at Lakewood chev is amazing I came into town from work to pick up my truck, only had a few hours before I had to return, so both salesman and More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Carlson, Sean Simon
November 17, 2016

Erika is amazing! Being a fleet customer, I have dealt with several dealers, however when it comes to Chevrolet vehicles, I will ensure my fleet will come specifically More

by GM Fishbowl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hygard
November 17, 2016

Excellent salesman Vince handled the problems that I was having at home with my wife having cancer and I have to cook clean etc He did not continue to call when I reque More

by lakewood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Morrison
November 17, 2016

New Chevy Colorodo First experience buying threw the dealership. Amazing service and, never felt pressured . Was able to find the perfect vehicle. The team at Lakewood C More

by Nikolas Dos Santos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manita Bains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rory Mcnally
November 16, 2016

Worst warranty work ever READ THIS before you service run Like the wind from the service shop. It has taken 5 visits and the loss of my truck for a total of 7 days to repair a tire issue and then they tr More

by rilcoat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kerry Russell, Alphonse Bilodeau, Dan Boulet
Dec 23, 2016 -

rilcoat responded

After everything The service Manager has agreed to replace the damaged rim...since then the truck still has a bad vibration through the truck at speeds of 105-120 kms. The service manager has also "politely" requested that I do not bring the truck back there since they are uncomfortable working on my truck because I have high standards. I personally feel I have the right to high standards after spending $50,000 for the truck

Dec 27, 2016 -

rilcoat responded

I want everyone to know that I have fixed my vibration issue. On Christmas Eve I planed on removing my wheels and swapping with another GM to see if the wheels were bad and when I went to remove the wheels I found that not a single lugnut was torqued past 85 Ft/lbs. The spec on 2015 Silverado is 140 Ft/lbs. It seems this whole time Lakewoods incompetent staff never properly torqued my lugnuts putting myself and my family in Danger. I informed Kerry Russell and nothing was ever done.

Dec 28, 2016 -

Lakewood Chevrolet responded

Joe, I am disappointed that we were unable to rectify these issues to your satisfaction. While we put a lot of time and effort into resolving your concerns, we did not succeed and I apologise for that. Our goal is to have everyone of our customers go away happy. Please be assured the we will review our experience with you in order to learn from it and avoid future disappointments. Thank you for you business. Kerry Russell, General Manager

Dec 28, 2016 -

rilcoat responded

BEWARE! I posted this to Lakewoods facebook page and they immediately blocked me. Just remember this is the kind of Dealership they are. They try to hide the truth. Nice try KERRY RUSSELL

November 15, 2016

First time buying! The people at Chevy Lakewood made my experience easy and enjoyable! Excellent customer service. I found a car that sparked my interest online so I tho More

by Natalie Mary Collini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Baker, Christina Carlson, Linda Desjarlais, Justin Barnaschone
November 15, 2016

Wonderful Experience The service provided to us by your used cars staff was outstanding. Many thanks to Merik, Linda and Corey for the great experience we had during the p More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Baker, Linda Desjarlais, Merik Polny
November 15, 2016

New Tahoe Purchase Great experience purchasing at Lakewood.... Right from the moment I found the website. Nothing I dislike more than finding a dealer website with no pi More

by Shmc84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Simon, Justin Barnaschone
November 15, 2016

Chevy colorado Thanks for all your help and team that put this Colorado together for me. Everyone of you did an amazing job and I will definitely recommend you guys More

by Ryley Mclay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manita Bains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop guys , Corey Baker, Aaron Dela Cruz
November 14, 2016

Great Service Experience It is almost three years I have been bought an Equinox from Lakewood Chevrolet, in starting I was not satisfied with the service department dealing, b More

by Bikram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hygard
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