Lakeland Ford

I was given excellent service when I took my vehicle in for an oil change, they also rotated my tires. I didn't even have to ask,I was impressed. for an oil change, they also rotated my tires. I didn't even have to ask,I was impressed. More

Salesmen,call him G he was super helpful selling me a truck but when its time to help me get couple parts fixed not very helpfull sending me to different ford dealer lots of time wasted next truck isn't truck but when its time to help me get couple parts fixed not very helpfull sending me to different ford dealer lots of time wasted next truck isn't gonna say F __D on it More

I would give it a 0 if possible. Customer service is an I would give it a 0 if possible. Customer service is an absolute joke. When they say they will call you back, you will be waiting days. Our vehicle I would give it a 0 if possible. Customer service is an absolute joke. When they say they will call you back, you will be waiting days. Our vehicle has been in and out of there since November with nothing but issues that they couldn’t figure out. And if they did “fix it” something else would pop up. They tried the whole bribing situation so they wouldn’t receive a bad review but this is getting out of hand. This is our one vehicle that we NEED. I have cancer and appointments in PA and Saskatoon every week which cost money and stress to begin with. We don’t need issues with a new vehicle as well, waiting for rental vehicles and hoping our suv doesn’t break down on the road to where we have to go. My husband has been dealing with the sales people, parts people and management and it just seems to go no where and I’m fed up, we don’t need this. Would absolutely not recommend Lakeland Ford or dealing with them. Go somewhere else and save yourselves the headache. More

Typical small town rip off shop. I won't be back. My vehicle was in for recall work, but after I mentioned the check engine light was on, they went ahead and charged me the 1/2 hour shop time to also pl vehicle was in for recall work, but after I mentioned the check engine light was on, they went ahead and charged me the 1/2 hour shop time to also plug into the diagnostics (while it was already in a service bay) and look at a fricken screen. I essentially ended up paying $100 for a quote for changing plugs. That's a good scam they got going there. I hope they had a good laugh about it. Watch who you go to for your recall service work. Ford washed their hands of it of course. I know its small time, but tired of being treated like xxxx. More

Unwilling to provide good customer service I've previously had great experiences at Ford Dealerships. However, this time was not very pleasant. I spent over a $1108.72 (parts and labor) to fix I've previously had great experiences at Ford Dealerships. However, this time was not very pleasant. I spent over a $1108.72 (parts and labor) to fix my car's broken muffler. I'm giving them the stars because they fixed the muffler and the lady and guy driving me to work after dropping off my car was very pleasant. I asked them to take pictures of wear and tear to my suspension because they recommended extra repairs. They could have even taken videos (everyone owns a smartphone right??!). However, they didn't bother and just said it was too difficult to do. However, after that was all said and done, they didn't bother to vacuum and clean up my car. I've been to Estevan Ford dealership and Saskatoon's Jubilee Ford and they were all very professional with making my car look presentable after oil changes or repairs. Some even threw in free repairs like changed a car light for me. I am not asking for free service. However, professionalism is very important. Even Kal Tire (low end chain) cleans up the car to look presentable. I am not going back there ever again. I'm going to ask my friends for recommendations in the future. More

Excellent customer service. Our experience with getting a truck at this dealership went smoothly and I found the sales representative Josh Isbister to be very helpful, respectful Our experience with getting a truck at this dealership went smoothly and I found the sales representative Josh Isbister to be very helpful, respectful and courteous to my elderly parents who were the purchasers. He did a great job. More

Awesome service from Brandon, thanks man enjoying the new ride!! Great job once again and hope to deal with you again, it was a fast smooth process. service from Brandon, thanks man enjoying the new ride!! Great job once again and hope to deal with you again, it was a fast smooth process. More

Great I love my new Ford Ranger The services is great and the hospitality was awesome. big thanks to josh for helping us out I’ll be telling my friends I love my new Ford Ranger The services is great and the hospitality was awesome. big thanks to josh for helping us out I’ll be telling my friends More

Awesome dealership My 2nd F-150 Sport from here, treated very well nd definitely the place to go to, always treated well nd respected 😊👍🏽 Thank you guys My 2nd F-150 Sport from here, treated very well nd definitely the place to go to, always treated well nd respected 😊👍🏽 Thank you guys More

Great service with a smile Went in to see if I could upgrade and came out with a new 2019 platinum. David was a positive salesman and heard what I was looking for in my new truc Went in to see if I could upgrade and came out with a new 2019 platinum. David was a positive salesman and heard what I was looking for in my new truck. More