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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
763 Reviews

763 Reviews of Koons Ford of Annapolis - Service Center

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May 19, 2024

Overall, efficient, effortless experience. Looking forward to our next interaction. Thank you so very much. More

by WASH422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department.
May 19, 2024

Patrick and Earl took great care of me. Great communication and I feel like I am a valued customer More

by JOESME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
May 18, 2024

We have dealt with Koon's for 3 cars, nothing but the best service. Sellin, buying and service. More

by SRPEANUT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Quick and easy to schedule. No issues and Mike was great to work with. Thanks More

by tsealock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

From the very second you arrive you are treated like family. White glove service would be an understatement. I simply cannot recommend KoonsFord of Annapolis enough. Excellent job. Thanks again. More

by Kloth, Kaelyn 001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire staff.
May 15, 2024

Very cordial and excellent service from Mike Treas and the Ford service staff. Thank you! More

by HJONESEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I had to have quite a bit of work done and I couldn’t leave my car overnight. They got it all done that day! More

by oarrjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

First class, timely, and professionalservice when we lost an undershield while out. Your crew took care of us, and we were back on the road in less than an hour. Thank you. More

by AHOLT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Chikara and mechanic Jordan
May 14, 2024

Everything was perfect. Will Chikara, my service associate, was especially helpful. Really nothing to improve. Thanks! More

by dlerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Chikara
May 14, 2024

Great service overall. Drop off and service was excellent but pick up was a nightmare. Waited more than 20 minutes for my vehicle and had to remind the staff twice… More

by grahame.xxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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