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Koons Ford of Annapolis
Annapolis, MD
1,088 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,088 reviews
May 19, 2024
The sales person and the finance person were fantastic as was the woman that greeted me and offered me a bottle of water when I arrived. I’m somewhat disappointed that it took so long to get my car and I ord was the woman that greeted me and offered me a bottle of water when I arrived. I’m somewhat disappointed that it took so long to get my car and I ordered two vans that I haven’t been able to get. Or get information about but as far as sales Everything went great More
by Brenda25
Verified CustomerEmployees Worked With
Helpful May 19, 2024
Patrick and Earl took great care of me. Great communication and I feel like I am a valued customer Great communication and I feel like I am a valued customer More
by JOESME
May 19, 2024
Service on car was good but service writer couldn’t be located when I got there for my appointment. located when I got there for my appointment. More
by BIG_ED11
Employees Worked With
May 18, 2024
We have dealt with Koon's for 3 cars, nothing but the best service. Sellin, buying and service. best service. Sellin, buying and service. More
by SRPEANUT1
May 18, 2024
Quick and easy to schedule. No issues and Mike was great to work with. Thanks No issues and Mike was great to work with. Thanks More
by tsealock
Employees Worked With
May 18, 2024
From the very second you arrive you are treated like family. White glove service would be an understatement. I simply cannot recommend KoonsFord of Annapolis enough. Excellent job. Thanks again. family. White glove service would be an understatement. I simply cannot recommend KoonsFord of Annapolis enough. Excellent job. Thanks again. More
by Kloth, Kaelyn 001
Employees Worked With
The entire staff.
May 15, 2024
Very cordial and excellent service from Mike Treas and the Ford service staff. Thank you! the Ford service staff. Thank you! More
by HJONESEY1
Employees Worked With
May 15, 2024
I had to have quite a bit of work done and I couldn’t leave my car overnight. They got it all done that day! leave my car overnight. They got it all done that day! More
by oarrjh
Employees Worked With
May 15, 2024
First class, timely, and professionalservice when we lost an undershield while out. Your crew took care of us, and we were back on the road in less than an hour. Thank you. an undershield while out. Your crew took care of us, and we were back on the road in less than an hour. Thank you. More
by AHOLT30
Employees Worked With
Will Chikara and mechanic Jordan
